MIMARU Osaka Namba North

MIMARU Osaka Namba North Reviews

MIMARU Osaka Namba North

1 Chome-2-10 Minamihorie, Nishi Ward, Osaka City, Osaka Prefecture, 550-0015, JapanView Hotel Details
MIMARU Osaka Namba North
MIMARU Osaka Namba NorthMIMARU Osaka Namba NorthMIMARU Osaka Namba North
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MIMARU Osaka Namba North Guest Reviews

4.6/5
Great
138 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(138)
Positive reviews(36)
Reviews with photos/video(11)
Awesome stay(19)
Awesome rooms(17)
Perfect for kids(14)
Great location(10)
Friendly staff(8)
Clean and tidy(6)
Large rooms(6)
Has rooms for families(4)
Negative reviews(2)
Dreamer
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The place and rooms are clean and neat. The staff are so helpful and can speak English fluently. The location is near most of the shopping places and close to the metro station. I enjoyed my stay so much.
Response from Property: Dear guest,Thank you very much for sharing your experience at our hotel.We are glad to hear that you have enjoyed staying with us. It is our greatest pleasure to realize that you were satisfied with our service. Your kind comment concerning our staff is also very much appreciated. It is always encouraging and inspiring whenever we receive positive feedback from our valued guests. We will continue our effort to provide the best service for our guests.Again, our sincere thanks for the comment you gave us. We are very much looking forward to welcoming you again.Warm regards,MIMARU OSAKA NAMBA NORTH
Sponge cake
Stayed in Jan 2024
Family
10 review
2.5/5
Posted on Feb 23, 2024
"I recently stayed at this hotel for 4 nights. The location is convenient and the staff are friendly and helpful. However, I was disappointed that the room was not made up daily, with only the towels being changed daily. The bed was not made daily and the bedsheets were only changed once every 3 days. Additionally, the basin was not cleaned during housekeeping, even after 3 days. Overall, while the location and staff were great, the lack of daily room maintenance was a downside to an otherwise pleasant stay."
Response from Property: Dear guest,Thank you for taking the time to leave feedback.We are sorry to hear you were not fully satisfied with your stay at our hotel.Your feedback is taken very seriously, and our team will take it in account and work to improve our facilities and services so that we can offer a better experience for our customers. We hope that despite the issues, you had a great time in Osaka. Once again, thank you for your feedback, and we hope that we may be able to welcome you back sometime to a new and improved MIMARU.Warm regards,MIMARU OSAKA NAMBA NORTH
Fahezah
Pokemon ROOM
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 8, 2024
We love Pokémon.. Staff very kind and one staff can speak Indonesian
Response from Property: Dear guest,Thank you so much for your kind feedback! Our team is overjoyed to hear that you had a great experience during your stay with us. Our staff is very grateful for your kind words about our service. We hope you had an amazing time exploring Osaka and surroundings, and we are looking forward to welcoming you again someday.Best regards,MIMARU OSAKA NAMBA NORTH
LynetteT
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Great location helpful staff . We enjoyed the stay !
Response from Property: Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your feedback. We are very much looking forward to your next visit.Best regards,MIMARU OSAKA NAMAB NORTH
Guest User
Pokemon ROOM
Stayed in Jul 2023
Family
3 review
4.5/5
Great
Posted on Sep 7, 2023
The room type is perfect for family trip including little kids and elderly.
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are happy that you are satisfied with our room type. We are looking forward to seeing you again. MIMARU Osaka Namba North Front Desk
Julynn
Stayed in Nov 2022
Family
4 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Fantastic hotel for our family of 4. The kids loved the bunk beds and there was a small kitchenette if we wanted to do some simple cooking
Response from Property: Dear Guest, We apologize for replying late to your kind review. Thank you very much for staying at MIMARU Osaka Namba North and giving us delightful feedback. We are grateful that you all enjoyed our room. We are looking forward to seeing you again at MIMARU Osaka Namba North.
Guest User
Family Apartment
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The room is clean and comfortable, with a double bed, a bunk bed, and a dining table that can seat 4 people. The bathroom is well-equipped, with separate wet and dry areas, and a bathtub. It is very suitable for a family trip. The location is also very good, you can walk to Dotonbori, and there are many dining options around. Highly recommended.
Original TextTranslated by Google
Response from Property: Hello dear guest Dear guest, thank you for staying at MIMARU Osaka Namba NORTH and sharing your accommodation experience. We are glad that you are satisfied with your stay. MIMARU is an apartment-style hotel with kitchens and kitchenware in the rooms. It has a wider space than ordinary hotels and is very suitable for families and groups. As you said, MIMARU Osaka Namba NORTH is only about a 10-minute walk from the main tourist attraction Dotonbori. There are also many restaurants and convenience stores around, making eating and shopping very convenient. We are honored to have your recognition. We look forward to having the opportunity to serve you again when you visit Osaka in the future. I wish you all the best. MIMARU OSAKA NAMBA NORTH Front desk staff
Guest User
Corner Family Apartment
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Very satisfied. Two adults and two children stayed here for 5 nights. The room was big and the rest was very good.
Original TextTranslated by Google
Response from Property: 親愛的客人感謝您此次入住MIMARU大阪難波NORTH並且分享您的住宿體驗。我們致力於提供給客人舒適的住宿環境,很開心您能夠滿意此次的體驗。如您所說,MIMARU為公寓式酒店,擁有相對寬廣的房間空間,十分適合家庭與團體客。我們也期待未來您蒞臨大阪時,有機會再次為您服務。祝您事事順心。MIMARU大阪難波NORTH前台人員一同
Maruko
Loftbed Apartment
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 5, 2025
The kids love the bunk beds in the room, and there are things to play with in the lobby. If the kids are bored in the room, they can go downstairs and play, allowing the adults to have a good rest in the room. There are staff in the hotel lobby who can speak Chinese, so communication is barrier-free. They also noticed when we left something in the lobby and helped us put it away and find it later. They are super considerate. This will definitely be my first choice when I come to Japan next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH during this trip and for taking the time to leave your valuable comments despite your busy schedule. We are very grateful that you are satisfied with our hotel's lobby game area, room facilities and staff services. We are also honored to receive you in Chinese. We hope you had a wonderful holiday in Osaka and the Kansai region of Japan. If you plan to come to Osaka again in the future, we sincerely look forward to seeing you again at MIMARU Hotel! Sincerely, MIMARU Osaka Namba NORTH front desk staff
Maggiespp123
Pokemon ROOM
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
I booked a Pokémon room, and my kids loved it. The room has a large refrigerator, microwave, tableware, and a large dining table, which is very suitable for families. The hotel is close to Shinsaibashi, so it is very convenient to buy food and drinks👍🏼The hotel staff are friendly and polite, and the overall experience is very good👍🏼
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time, and for taking the time to leave your valuable comments despite your busy schedule. We are glad to hear that you liked the facilities of our room, the surrounding environment and the service quality of our staff. We're also happy to know that your little ones loved our Pokémon Room! We hope that if you have another chance to visit Osaka next time, we sincerely hope that you will choose our MIMARU hotel again. Have a nice day. Sincerely, from all the front desk staff at MIMARU Osaka Namba NORTH
Hyyhyy
Family Apartment
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
-Staff are very friendly and helpful: Unfortunately, because the child was sick, it was difficult to find a doctor on Sunday. The staff at the front desk were very patient and helped us call various hospitals to check for vacancies. Because there was no Chinese translator in the hospital on Sunday, the staff also accompanied us. We went to the hospital for treatment and we are very grateful to the staff, especially Hao and Ayane for their help! ! -Good location: next to Orange Street and American Village, it takes 7-10 minutes to walk straight to Shinsaibashi. There are convenience stores and drugstores nearby downstairs. -Suitable for families: There is a large table and kitchen, and there is a laundry room downstairs, which is very practical for families with small children. Children also especially like the playground equipment in the lobby! There are also elevated platforms you can borrow. -Please note that you need to bring your own disposable supplies~ -What I hope can be improved: Since it is two single beds combined, it would be nice if a large mattress could be placed in the middle. Next time I go to Japan for a family trip, I will choose Mimaru!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at MIMARU Osaka Namba NORTH this time and for leaving your review. It is our honor to be able to help you and make your next journey go smoothly. I also hope your child can recover soon. We are very happy that you are satisfied with your stay. As you said, our hotel is only a 10-minute walk from major tourist attractions in Osaka, such as Shinsaibashi Shopping Street and American Village, which is very convenient. MIMARU is an apartment-style hotel. The rooms are larger than those in ordinary hotels, making it very suitable for families and groups. I'm also glad that your children can have fun in the hotel. We are committed to providing a comfortable accommodation environment for our guests. Thank you very much for your suggestions. We will refer to them and try to improve them. We also look forward to having the opportunity to serve you again when you come to Japan in the future. I wish you all the best. MIMARU Osaka Namba NORTH front desk staff together
Mingyuegaogao
Loftbed Apartment
Stayed in Dec 2024
Booked for others
9 review
4.8/5
Amazing
Posted on Jan 17, 2025
The location is convenient, you can walk to the places to visit in Shinsaibashi. There are also many trendy brand stores nearby. There are amusement facilities in the lobby of the room, which is suitable for family travel. The bunk beds are very popular with children. The room is also a good size for a family of four. Overall, I am satisfied. Although there is no breakfast, it is also convenient to eat nearby.
Original TextTranslated by Google
Response from Property: 親愛的客人您好,感謝您本次選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。 我們很高興得知您滿意我們飯店的周邊交通環境及位置、大廳的遊戲設備、房間的大小及上下舖。希望您有度過了一個愉快的假期。我們飯店雖然沒有提供早餐及餐廳,但是有鄰近提供早餐的咖啡店資訊及其他推薦餐廳資訊等隨時供您參考。感謝您本次給予我們高評價,也希望今後您有任何再來大阪的機會的話,能夠再次選擇MIMARU住宿!祝您有個愉快的一天!MIMARU大阪難波NORTH前台人員敬上
Kuailekuaihuodeyijia
Family Apartment
Stayed in Jan 2025
Family
2 review
3.0/5
Posted on Feb 14, 2025
The room is big enough, but the air conditioner is too loud, which affects sleep.
Original TextTranslated by Google
Response from Property: Hello dear guest Thank you for staying at MIMARU Osaka Namba NORTH and sharing your accommodation experience. MIMARU is an apartment-style hotel with larger rooms than other general hotels, making it suitable for groups and families. I'm glad you're satisfied. We are very sorry that you were unable to have a good sleep due to the noise of the air conditioner. We will try our best to find out the relevant reasons and improve them. We are committed to providing guests with a comfortable accommodation environment. If you have any other suggestions, please feel free to contact us. We also look forward to having the opportunity to serve you again in the future. I wish you all the best. MIMARU OSAKA NAMBA NORTH Front desk staff
Guest User
Family Apartment
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Nov 30, 2024
Except for the thick layer of dust on the air conditioner~! I slept really well, the staff were kind, and they cleaned well, so I had a great trip ㅎㅎ
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave feedback! We are glad to hear you had a comfortable time during your stay with us. Our team is happy to know that you were content with the services and cleaning provided. We are sorry to hear about the accumulated dust in our air conditioning unit. We do regular inspections and cleaning, but it is possible that your room had been overlooked. We apologize, and we thank you for pointing this issue out to us. Our team will work on this to improve the cleanliness of our rooms. We hope that your time in Osaka was memorable, and we hope to welcome you again some day.MIMARU OSAKA NAMBA NORTHFront Desk Team
吳敵
Loftbed Apartment
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Very good hotel, everyone can stay there, clean and big
Original TextTranslated by Google
Response from Property: 親愛的客人您好,很感謝您本次選擇入住MIMARU大阪難波NORTH,並於百忙之中抽空留下您的寶貴意見。我們很榮幸能得知您滿意在我們的飯店住宿體驗及房間的整潔與大小,也很感激您願意推薦給其他客人。希望您有好好享受了您這次在大阪的假期,如果有再次來大阪的計畫,我們衷心期盼能夠再次在MIMARU飯店見到您的住宿!祝您有個美好的一天。MIMARU大阪難波NORTH前台人員敬上