Verified traveler
January 21, 2024
The customer service at the front desk was amazing! She was so sweet.
The bar and bartender were great. Very helpful and great a**osphere!
The room was pretty clean. One of the comforters had a stain on it and the bathroom floor needed swept better. But other than that, it was very clean.
The view of the river was absolutely gorgeous!! I loved having the balcony and the view!
Beds were comfortable and the room had great amenities. However, the maid service woke us up knocking on the door at 9am!! I was very upset. Then, a different maid knocked again at 10 and a third one at 10:30. By 10:30 I was pissed and let her know how upset I was. I also let the front desk know how upset I was. Check out was not until noon and they started knocking the doors at 9am!!! They should not even be knocking on doors at all. When I am ready to check out, I will let the front desk know.
I was extremely happy with the stay at the hotel until the maid service ruined it.