Had some questions before arriving and realized there was no phone number listed for "Tropicals of Palm Beach." Had to search and call the actual Condominium which is the same front desk for the hotel, so I wish they would have just listed the phone number somewhere.
I had a package mailed ahead of time, but was told nothing was received for the unit I was staying in. I was assigned a unit upon check in, there was no way I could've listed the unit in advance. Tracking said it was delivered and signed for just days ago. The staff tried to help find my them (they're very clearly labeled "Please hold for guest ___, arriving ____" on the exterior of the box) but they couldn't find anything. Of course, they eventually found the package the day I was checking out.
Great location, and amenities, but it was too humid and musty in the hallways, was really glad they put a dehumidifier in the room.