Guest User
December 14, 2023
Location is perfect. The apartments view was stunning. The staff were, friendly for the most part. The Trip description said to call the hotel to arrange check in. I called 3 times, each time I selected the English option, I was on hold forever and nobody ever answered. Upon arriving, there's a check in desk. Please update the Trip description to reflect this. Also, FOR TRAVELERS LEAVING THE HOTEL, DON'T LET ANYONE LEAVE THE HOTEL WITHOUT A KEY. YOU NEED A KEY TO GET IN THE FRONT DOOR. MY 70 Y.O. MOTHER WAS LOCKED OUT, IN DECEMBER, BECAUSE SHE WENT TO NEARBY RESTAURANT FOR COFFEE WHILE I SAT IN THE APARTMENT.