Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 27, 2025|Two Queen Room
Zuiaideyingzi
The hotel's location right near Toronto Pearson Airport is super convenient, especially with their shuttle service running every hour on the dot to pick up and drop off guests. Parking is available in the underground garage for $35 a day. The rooms are spacious and well-maintained. The front desk staff were very attentive and helpful. Definitely recommend this place.
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Price per night from:AU$ 162
Posted on Nov 18, 2025
Guest User
It was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.
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Price per night from:AU$ 152
Posted on Aug 18, 2025
Mister Stephen
I really enjoyed my stay here so extended it for another day. This hotel has great front desk staff that answer all questions and put me at ease. It has the perfect location for a quick exit, being beside the airport. The restaurant food is delicious. The room I stayed in was clean with airport views. It was quiet and extremely effective at keeping the light out for a great sleep.
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Price per night from:AU$ 234
Posted on Jun 19, 2026
Guest User
Very nice hotel. Rooms are large , clean, I was kindly given a very good view room as well. The front desk officers was extremely helpful and help us to get a tour guide with the car quickly. We spent wonderful 4 hours in tour around the downtown of Toronto. Breakfast was very satisfying as well. So all was excellent, including shuttle bus from the airport.
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Price per night from:AU$ 144
Posted on Jan 1, 2026|King Room
HNQ20061129I chose this place because I had an early flight the next morning. The room wasn't huge but was decent, the bedding was comfortable, and there was a fridge but no microwave. The male Korean staff member at the front desk was incredibly rude. He had a cold expression the entire time, as if everyone owed him something, and was very unfriendly towards Chinese people. My daughter's flight was canceled, so I was at the front desk trying to communicate with him, asking him to write down the location for the pickup car. He was very reluctant and pulled out a long sheet of text for me to take a picture of and send to my daughter. I asked him to just write the location, and again, he was very unwilling, just scribbled on the paper. I used a translation app, and he said something about needing to speak English if I came to Canada, all with a straight face and a bad tone! It was infuriating. Later, my daughter found the manager, who reprimanded the Korean staff member. Both the manager and the female staff at the front desk were very warm and helpful, especially the manager, who enthusiastically helped me sort everything out and arranged the room, which allowed me to go to the airport with peace of mind. That male Korean front desk staff member is completely unfit for his position.
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Price per night from:AU$ 173
Posted on May 1, 2025
Jemel
We were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
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Price per night from:AU$ 126
Posted on Mar 18, 2026
Shawn ZY1
The room facilities are complete, and the two large beds are very comfortable. The hotel offers a free airport shuttle service, which usually arrives in about twenty minutes after a call in the evening. Breakfast is provided, with a limited but decent selection. This hotel offers convenient accommodation for travelers in transit.
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Price per night from:AU$ 142
Posted on May 21, 2024
Guest User
I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
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Price per night from:AU$ 198
Posted on Mar 30, 2025
Guest User
The room is very large and spacious, the facilities and equipment are relatively new, and the overall feeling is good! The breakfast is also OK, but there are not many varieties.
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Price per night from:AU$ 148
Posted on Dec 16, 2025|Standard Queen Room
VishnuBKNU Airport Toronto Hotel in Mississauga is an ideal choice for weary travellers. Its convenient location near Pearson Airport makes it perfect for a restful night’s stay.
The hotel offers essential amenities like heating, air conditioning, WiFi, TV, toiletries, a microwave, fridge, and a coffee maker. The spacious double bed and clean room provided a comfortable environment. The quiet atmosphere added to the overall comfort. It would be nice if the hotel provided complimentary water bottles.
A free airport shuttle service is a great perk. Call the hotel upon arrival for pickup and speak to the staff for drop-off for your next flight. You can also conveniently order food through DoorDash or Uber Eats and have it left outside your door.
The reception staff, Taran, was kind enough to allow a slightly late checkout, which was a blessing given our exhaustion. The only downside was the hotel taking a record of my credit card, which they claimed was for their file.
I highly recommend NU Airport Toronto Hotel for travellers seeking a break, rest, and rejuvenation before continuing their journey.
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Price per night from:AU$ 127