Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 2, 2025|Standard Double Room
the travelling brummieBest hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
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Price per night from:MXN$1,490
Posted on Jul 8, 2026
Guest UserI like to book Holiday Inn when I travel because it's usually reliable, although some branches can be a older/more worn out than others, but I expect would be up to standards.
Room was comfortable and very spacious. Had a Big screen tv ehich was great to watch the match.The night team went above and beyond to ensure I had a good stay and responded to my request.
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Price per night from:MXN$1,183
Posted on Jun 30, 2026
Anonymous UserI extended for a late checkout, since it’s the night after concert. So I went back to bed after breakfast, and DONG!!! Fire alarm! VERY LOUD that every sleepy soul would wake up frustratingly. Turns out it’s just a test? And the reception said it’s the policy to do every Monday 10am? But that time was 11.30! Anyway if they have planned for it they should tell guest upfront so I don’t have to wake up panicly and rushed out to the fire exit, needed to go to the reception to restore the keycard cause everything will be reset after the alarm(as they told me). This is ridiculously unacceptable. It’s overpriced too but this subject is known and accepted since it’s the concert night.
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Price per night from:MXN$1,693
Posted on Jun 6, 2026|Classic Double Room
Guest UserThe receptionist was disrespectful towards me and my partner. She totally ignored us when we arrived, she was busy talking to another staff and she didn't apologise after we complained to her. Aside that, the hotel is nice and comfortable
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Price per night from:MXN$1,250
Posted on Oct 4, 2025|Classic Room with Double Bed
M@ryClose to Cardiff. The staff is helpful and friendly. They helped us with the cabs when needed. Food is good and pocket friendly.
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Price per night from:MXN$1,086
Posted on May 30, 2026
AlvidaHad a lovely stay here, hotel was closer to many thing for you to walk around 10min. Services from staff was good. Breakfast was alright and not too fancy. You can also access the pool and other facilities. Bed was okay and comfortable only downside is that they can only change the sheets after 3days not every day when room service does their day rounds. Overall I will definitely recommend. Will definitely visit again.
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Price per night from:MXN$1,394
Posted on Jul 9, 2025
CHEI WAI GRACE
The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.
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Price per night from:MXN$1,330
Posted on May 5, 2026
Guest UserDidn’t have any cause to use reception other than check in and out. Staff were friendly and explained times for breakfast and check out.
No fridge in room and no ice machine available even though advertised in the rooms and on entrance to lifts.
Other than this would recommend.
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Price per night from:MXN$1,436
Posted on Jan 15, 2025
BethSaidSmile
It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy.
Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel.
Great service in the restaurant.
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Price per night from:MXN$1,577
Posted on Apr 23, 2026
Mrs j Plunkett
Stayed at this hotel for five days the beds was very comfortable. Rooms are very clean. Waitrose and Lidl‘s two minute walk regular buses into Cardiff. Breakfast available at the hotel. Staff are absolutely lovely and always ready to help. She’s a very friendly hotel with country walks nearby rooms have bath with a shower always hot water available me and my husband had a very comfortable pleasant stay well definitely return the hotel is more of a motel but would not hesitate recommending as you have everything you need the rooms are basic but do you have a kettle tea and coffee supplied clean towels extremely comfortable bed and the rooms are clean staff are very welcoming and friendly
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Price per night from:MXN$798