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9.3/10
Great
AAnonymous UserThe hotel is great experience, welcome drinks are good the are excellent, but if you order food from online you have to pick up in the outside, they didn't allowed
GGuest UserBest in my Indonasia so far! The room was so spacious with the spectacular city view. Staff was super friendly and welcoming. I got a dedicated ambassador and everything was quick. The location is excellent. Highly recommended for your stay in Malang.
The only improvement is bedding. The comforter was not very comfy and had stains. Sheets seemed fairly old.
GGuest UserThe room boy team are excellent. The front office/reception desk officers are the most team that needs to improve. Even though, all teams area above average in general.
The breakfast service also another that needs improvement because breakfast time is until 10am, however at 9am most of the menu are empty and the worst is all become cold foods
MMarsMarThe hotel is pretty good, offering excellent value for money with great service. While I wasn't a huge fan of the breakfast, it's acceptable for the price. I also tried dinner, which was decent value, so it's a good option if you don't feel like going out. Plus, there's a large supermarket and a shopping area not too far away, which is a nice bonus.
GGuest UserThe location is actually top notch, located close to the city Centre and easy to reach all the most famous destination.
The cleanliness is the best by far, I was ordering 2 times to get new towels and they prepared it well. On top of that, I was asking to change the cover of the bed and they did it at their best.
The only minor in my opinion, but to me is bothering my last stay at the hotel. On the last day, I was getting breakfast as usual, ordering 2 sunny side up (half cook). I knew it was on Saturday morning and more busy compare the normal days. The cook was quite new I believe, he looked overwhelm with all the orders and suddenly he said that he ran out of the gas. Boom…all the cooking was off, all the staffs looked busy to get a new gas tube. It was around 15 minutes I guess until I came to the egg station again and asked to the same order. The cook was saying okay I will prepare it first then I would be sending to your table. No I said, I will be waiting here because the last time I ordered it he just said yes while other guests was also ordering the same thing. He was even not typing at all then how could he be remembering whose ordering the eggs.
All and all, it was still a great experience and ambience to stay at this hotel. I would definitely be staying back in the next visit.
WWan Irham 75This hotel is strategically located along the main road. There are a lot of restaurants, cafe and convenient stores nearby.
In terms of rooms, we are happy to book a room. We get 2 big beds and in one room, four adults can sleep comfortably.
Toilet is divided into shower cubicle, sink and vanity mirror and toilet bowl. My comment is that shower cubicle is only half closed and it's missing proper glass door. Therefore, shower water spills into the sink and mirror section. When it's wet, the tile is quite slippery. So, walk carefully.
Two breakfast coupons worth IDR50,000.00 each are given for each room. You can have your breakfast delivered to your room or you can dine at the restaurant. The restaurant is located in the building next to the hotel. We were informed that the restaurant is under the same management as the hotel. The food is good. We ordered bubur ayam a few times as it is good. Nasi goreng Jawa is very delicious. There are chicken slices and cabbage slices. It's well cooked and the portion is generous.
What is interesting about this hotel? It has a rooftop restaurant and you can take pictures of Malang city from up there.
Ddwifajarthe room is spacious, clean and comfortable. the staff so kind and helpful. its near with train station and city center. i will definetely back to this hotel if i come to malang again! thankss, i had such a great time here
NNura SulaimanSmall hotel but the facilities good. The breakfast served is good. However it is not near Kayoetangan. The room size is okay. Staffs are polite. Lobby hotel is small and only one lift to serve the main block.
AAnonymous UserThe hotel is located next to the main road in the city center, which is very convenient to find. It is about one kilometer away from the train station. There are many restaurants on the road above the train station.
The hotel room is standard and big enough with a bathtub, but it's too old and poorly maintained. It looks a bit dirty and needs to be renovated.
AAmy_17Great location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside.
It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax.
The cafe out front is a favorite with good service and food.