Booked two rooms as a New Year's Eve enjoyment for the family, one with a steaming room and kitchen, and one with an outdoor dry steam room. The landscape, design and facilities can't be faulted, and the service is in place. The only thing that is not satisfied is the restaurant that eats the dinner - a set meal of 80 euros/person, but in fact, this set meal is too low, 4course dishes are ordinary, the ingredients are ordinary, the taste is ordinary (and all are salty), and the plate is ordinary. It is understandable that the ski season and the price in the mountains are high. If it is a 50-euro package, it is impeccable.
We're a family of three and booked the family room which has a double bed and a bunk bed (top and bottom) so if you're a family of 4, this would be a good option. It's a spacious room with a big bathroom. The view of Sassolungo straight from the front of the hotel will take your breath away when you first arrive. Sadly, our room had a garden view. The breakfast is very sufficient for us with really good croissants, hams, cheese, breads, fruits, cakes, yogurt, juices and tea. The restaurant staff is friendly and will take your order for eggs and coffee. The owners themselves are friendly for Tyrol and Austrian standards but please don't expect much like a 4-5 star hotel in the US or Asia. It's a bit to walk to/from the main Ortisei town but if you drive, or use the free local buses, and love a quiet spot to rest after all the hiking and exploring, this is the place for you.