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9.1/10
Great
GGuest UserExcept that the location is not as good as another five-star hotel, (the location is about 1 km away, but at night, when the lights of the two small islands are dim, this point is exceeded), everything else exceeds expectations.
BB IEEstuvimos alojadas en una habitación triple con LAS TRES CAMAS de igual calidad, circunstancia que pocas veces se encuentra en los hoteles. El personal de recepción fue muy amable y solícito a nuestras peticiones. La habitación disponía de un baño renovado, sencillo pero muy completo. La ducha era de plato con una presión de agua caliente muy buena. el desayuno incluía fruta fresca, tostadora, todo tipo de repostería, etc etc siendo el personal que nos atendía extraordinariamente amable y solícito. La señora de la limpieza de la habitación siempre se mostró muy atenta y colaboradora.
La distancia al centro de Stresa es de unos 12 minutos que se hacen cómodamente andando.
Recomendaría este hotel!!
GGuest UserWe had an ok stay but this was the worst accomodation we had during a 1 month trip around Europe. The location is great as it’s very close to the train station and the lake. However, it was not a very comfortable stay for 3 main reasons:
1. The wifi didn’t work in our room
2. There was no hot water for a shower at night
3. Despite receiving email confirmation before arriving that we would have a double bed, our room had 2 old single beds that had been pushed together. These couldn’t be slept on as a double because: they were on unlockable casters, so easily moved on the tiled floor, the mattresses deeply sagged in the middle so there was a ridge on the edge of each of the mattresses, and, they were made up with single linen. In addition, we didn’t use the balcony we were looking forward to as it looked straight onto a construction site. So all in all, we were disappointed.