Alor Setar Hotels with Parking

I will definitely come here again. It was the best decision ever to stay here because the room complete with 4 pillows, superb king bed, smart TV and Young Living aroma. My room does have the balcony and enjoy watching the road scene.

I chose this hotel because the rooms are quite spacious and there's ample parking. The only minor inconvenience is that if you're coming and going during school dismissal times, you'll need a little extra patience. The front desk service was also very good; every time we passed by, we'd exchange glances and get a big smile 😊

We had a wonderful stay at Star City Hotel for Hari Raya! As always, we look forward to staying here whenever we visit our hometown. The hotel is comfortable, convenient, and the staff are friendly. This time, our studio was very close to the air-conditioning compressor, which was quite loud – as a light sleeper, it made sleeping a bit difficult. We did request a room change, but due to the busy Raya period, no rooms were available, which we completely understand. Overall, still a great experience and we will definitely return!

Well service standard excellent I'm very happy.. With the check in process very quick.. The room was nice and cozy, the bed was so comfortable even the shower was great.. With very good & strong water pressure.. Very pleased with almost everything except for the breakfast a little bit disappointed & most of the food serve not much verity & strangely cold with most of the food warmer not working or switch off.. Well anyway I had a pleasant stay.. Thank you very much.. The Jerai Hotel.. Alor Star.. Keep up the good work 👍💪

Limited car park but guarded. I could hear the phone ringing from the counter.

I had a very pleasant stay at this hotel. Everything was good, from the clean and comfortable room to the overall facilities. The location is excellent, right in the city center, making it very convenient to travel anywhere. There are plenty of shops, attractions, and restaurants nearby. In particular, there is a fantastic restaurant within walking distance that serves delicious food. The front desk staff were friendly, professional, and always willing to help with a smile. Their excellent service made the stay even more enjoyable. Overall, this hotel offers great value for money, and I would highly recommend it to anyone visiting the area.

The hotel is in the city center with plenty of parking. The rooms are medium to large in size. Within 500 meters, there are many dining options and a landmark shopping mall. The front desk service was excellent, with very friendly smiles. I recommend improving cleanliness and pest control, especially for cockroaches.

The hotel was okay, but the toilet flushed very poorly. The water pressure in the shower was weak. The bedding didn't seem fresh, so we asked for the sheets and pillowcases to be changed, and they did it. There's a pool at the hotel, but it was full of kids (maybe a sports group), all wearing swim caps. We decided not to swim with them.

It was raining heavily and my room was leaking. What's more, the soundproofing was very poor. The noise from the cars and motorcycles on the road made me sleep poorly for almost the whole night. But the rest was pretty good.

That is, at first we came to alor setar day trip. Did not intend to stay at the school We didn't come back, so we booked on the trip. The day we came during the Raya festival A lot of people when we booked, saw this school, the price was ok. But didn't see that check-in by yourself At that time, it was about to go in the evening, very tired. Because taking the bus to the school The first thing at that time, we were very shocked. Is check-in by yourself And we are Thai That when I can speak a little Malay At that time, I felt work. Book and will stay still. Stomach pain, peeing too Therefore walked to ask the convenience store that Clinton survived a bathroom and came back to check-in again. But didn't try to call, no one answered the call by himself Fortunately, there was a Chinese Male person to help us. He helped contact us so he went to the room. If not, Male, how will it enter? Tang has paid. When entering, there are not many amenities, there is air conditioner, TV, 2 bottles of water, tissue, cloth, check the room, clean, but There was some noise When checking out, we sent a message that we would ask for a late check-in. Afraid that we could not leave at noon Finally, try to call to get a deposit of $50. Here there will be a $10 tourist tax. What do we want to recommend the hotel? 1.If you are a self check-in service, you should tell the cover of the trip that you check in by yourself. because maybe the customer didn't read it. Or before pressing to confirm that there is a self check-in. 2.when checking in by yourself should follow the affordable price We went to Penang last year. There is a very good receptionist, just send a passport, you can check in quickly too, there are still more facilities, more close to attractions, the price is still cheaper. 3. At the check-in cabinet There should be other language as well. That is not just English, Malay, Chinese, should have Thailand as well. Because Thailand is close to Malaysia 4. There should be an emergency press time. Contact the staff how many minutes should wait And recommend that there should be a bathroom service for customers as well 5. There should be a recommendation sign for check-in as 1234. P.S. For tourists The hotel is a service work. There should be at least 1 staff to take care of so that there is an emergency need help. We know that the hotel wants to save staff costs. Therefore have to reduce this part But what is for the school is the service of safety. For us, we thank this event. Making us train more languages, not speaking language, but reading language. Because the world is changing But anyway, having staff is very reassuring.