Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 11, 2026|Deluxe Double Room 2 with Window
Miss JueyThe Got all basic amenities. Sleep well. I Dont pleased only for one Thing... No Lift. I have to carry my lugage to second floor. So heavy😭. So this hotel not Sui Table for elderly, Peggy Women n over Weight n those with Knee r muscle pain. The good things, they Got 2 pack of biscuits when I craving for Sweet things. Well, I see Something Crawling on the bed sheet.... Maybe the mites😢. For a single traveller im not really Recommend this place. Unless u Drive a car.
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Price per night from:HK$ 159
Posted on Dec 24, 2025
LANCE_ONG
Super friendly receptionist, the hotel is easy to find and it was just next to the main road
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Price per night from:HK$ 178
Posted on Dec 30, 2025|Family Room With window
Anonymous User
24hrs receptionist. Room & toilet clean. Good job housekeeping team 🌟🌟🌟🌟🌟 Reception muka manis je. Surely will come again.
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Price per night from:HK$ 145
Posted on Apr 8, 2026|Executive Triple Room
Guest UserI had a pleasant stay at Urban Inn Alor Setar 😊 The location is very convenient, with plenty of food options and shops nearby, so everything you need is within easy reach. The room was clean, comfortable, and suitable for a short stay. The check-in process was also smooth, and the staff were generally helpful.
The hotel offers good value for money, especially if you’re looking for something simple and budget-friendly. The basic amenities provided were sufficient for a comfortable stay.
However, there are a few areas that could be improved. The WiFi connection can be inconsistent at times, and some facilities may feel slightly worn depending on the room.
Overall, it’s a good choice for a short trip or quick stay. Thank you for the hospitality!
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Price per night from:HK$ 182
Posted on May 2, 2026|Executive Suite
Law Soon HeeOverall the service from the front desk is nice and polite. Always OnCall based in responding towards enquiry.
Three bedrooms with a spacious common area.
Few things to remember, bring your own shampoo and toiletries if you don't mind to use 2in1 shampoo.they do provided.
Floor and bedsheets were not well clean, some hairs and insects can be seen.
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Price per night from:HK$ 390
Posted on Mar 31, 2026|Standard Double Room
Anonymous Useralways stay in this hotel for outstation work, never noticed there’s more rooms at another wings. But city view room is way better than corridor view 😂
Prefers good lighting from city view room.
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Price per night from:HK$ 209
Posted on Sep 20, 2024
Guest User
Limited car park but guarded. I could hear the phone ringing from the counter.
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Price per night from:HK$ 148
Posted on Jun 2, 2026
TAN YEOK THENGI had a very pleasant stay at this hotel. Everything was good, from the clean and comfortable room to the overall facilities.
The location is excellent, right in the city center, making it very convenient to travel anywhere. There are plenty of shops, attractions, and restaurants nearby. In particular, there is a fantastic restaurant within walking distance that serves delicious food.
The front desk staff were friendly, professional, and always willing to help with a smile. Their excellent service made the stay even more enjoyable.
Overall, this hotel offers great value for money, and I would highly recommend it to anyone visiting the area.
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Price per night from:HK$ 145
Posted on Oct 13, 2024
Guest User
It was raining heavily and my room was leaking. What's more, the soundproofing was very poor. The noise from the cars and motorcycles on the road made me sleep poorly for almost the whole night. But the rest was pretty good.
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Price per night from:HK$ 282
Posted on Jun 3, 2026
hun-assaThat is, at first we came to alor setar day trip. Did not intend to stay at the school We didn't come back, so we booked on the trip. The day we came during the Raya festival A lot of people when we booked, saw this school, the price was ok. But didn't see that check-in by yourself At that time, it was about to go in the evening, very tired. Because taking the bus to the school The first thing at that time, we were very shocked. Is check-in by yourself And we are Thai That when I can speak a little Malay At that time, I felt work. Book and will stay still. Stomach pain, peeing too Therefore walked to ask the convenience store that Clinton survived a bathroom and came back to check-in again.
But didn't try to call, no one answered the call by himself Fortunately, there was a Chinese Male person to help us. He helped contact us so he went to the room. If not, Male, how will it enter? Tang has paid. When entering, there are not many amenities, there is air conditioner, TV, 2 bottles of water, tissue, cloth, check the room, clean, but There was some noise When checking out, we sent a message that we would ask for a late check-in. Afraid that we could not leave at noon Finally, try to call to get a deposit of $50. Here there will be a $10 tourist tax.
What do we want to recommend the hotel?
1.If you are a self check-in service, you should tell the cover of the trip that you check in by yourself. because maybe the customer didn't read it. Or before pressing to confirm that there is a self check-in.
2.when checking in by yourself should follow the affordable price We went to Penang last year. There is a very good receptionist, just send a passport, you can check in quickly too, there are still more facilities, more close to attractions, the price is still cheaper.
3. At the check-in cabinet There should be other language as well. That is not just English, Malay, Chinese, should have Thailand as well. Because Thailand is close to Malaysia
4. There should be an emergency press time. Contact the staff how many minutes should wait And recommend that there should be a bathroom service for customers as well
5. There should be a recommendation sign for check-in as 1234.
P.S. For tourists The hotel is a service work. There should be at least 1 staff to take care of so that there is an emergency need help.
We know that the hotel wants to save staff costs. Therefore have to reduce this part But what is for the school is the service of safety.
For us, we thank this event. Making us train more languages, not speaking language, but reading language. Because the world is changing But anyway, having staff is very reassuring.
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Price per night from:HK$ 128