Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
95 reviews
8.7/10
1 night
From MXN$845
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
47 reviews
8.5/10
1 night
From MXN$421
Check Availability
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
GGuest UserFrom booking to check-in, throughout our stay, and all the way to checkout—everything was seamless. It was by far the smoothest booking experience we’ve ever had. But the real highlight was the place itself: packed with amenities and thoughtful extra touches that made us feel like we were staying in a five-star hotel, yet at a very affordable price. We’ve officially found our go-to spot whenever we have an event. Kudos to the owners for such an outstanding experience!
AAtty Mich HortonWe stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
GGuest UserOur experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well
Done!
GGuest UserEverything about my 1st solo travel was perfect because of my stay here. Def a safe place for solo travellers! Room is clean and comfy to stay. Updated TV with all apps. With complementary coffee & water everyday. All staffs are very accommodating & hospitable. The service & cafe food are 100% recommendable. You can even borrow utensils from room service! I would highly recommend this hotel when you visit Bacolod! (The only thing that I observed is there’s some leakage from the side ceiling when the heavy rain poured, just need some fixing) But all in all, everything was great!
CCalebGreat rooms with plenty of space. Very clean and a comfortable bed. Walking distance to the mall and restaurants. Very friendly staff. This is our second stay and we will stay there again.
SSeaDaddySixWe always stay there when we go to Bacolod City. It's right on the highway and if we need to board the ship the pier is just down the street. Breakfast is okay. Guards are always kind and remember us. Super cheap and decent place. Also lots of parking. Good AC.
JJoseph Carlito JrEverything was good but it was a bit noisy because my room was on the top corner in front on the hotel. Some very time there's a vehicle passing by especially a tricycle, I can hear the noise of the engine. I would highly recommend to book a room on the backside of the hotel.
GGuest UserLocation is accessible and ideal for families and travellers. They have their own bar and cafe with varieties to choose from. However, if you and your family would like something else, there are a lot of other options in the vicinity.
What made the stay even more worthwhile was the customer service - friendly and attentive staff. Everyone always greets and smiles so that's an extra point. From front desk to housekeeping to the dining staff. Kudos Avenue Suites!