Iberostar Tucan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Iberostar Tucan
Health Protected
#7 of Premium Hotels in Playa del Carmen
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, Quintana Roo 77710, Mexico
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Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.5km)
Landmarks: FIT&FUN Túcan-Quetzal
(<100m)
Landmarks: Royal Elite Vacation Club - Sandos Playacar
(350m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
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Room Premium Accessible Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium Tropical View
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Room Premium Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Room Last Room Available
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
14
Premium Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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Premium Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium near Beach
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Two-Bedroom Family Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Ocean Front Junior Suite
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
1
Junior Suite Junior Suite Ocean Front Beach Access
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium near Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
Double Premium Accessible Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
2
Junior Suite Junior Suite
1 King bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Check Availability
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Guest Reviews(100)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Marie Elaine
February 22, 2024
Property was excellent, service outstanding. Seemed to have a great kids program- the only change I’d suggest is something more along the lines of adult entertainment- like a comedy show or performance-- they had a small music trivia game in one bar one evening- that was great- they have an awesome area with a stage and a ton of seating that was only used for kid shows while we were there- I think there’s an opportunity there- still would highly recommend!
Itay
February 23, 2024
We like the resorts was great for my kids
We had great time with the restaurants and pool time
Stephanie
February 6, 2024
Property is quite old but very clean both inside and out. Had many communication problems with the front desk staff. My room was just ok. No hanging closet space. No hooks in bathroom. No blankets for cold nights. One day, they took my remote. Someone put it in the system, when I complained about my phone. The food is great. The drinks are usually good, not great.
Brad
January 28, 2024
I loved the monkeys, wild life and the rainforest areas. Great staff and super clean. The food wasn’t good at all!
Juliene
January 28, 2024
The resort is exceptional! Loved the free roaming willife like peacocks, ring tailed lemurs, Agoti, Howler monkies, flamingos and fish in the ponds around the buffets made it feel closer to nature. Loved the resort was a bit smalker than the huge Mega resorts felt more intimate.
Customer service from reception area, housekeepers, waiters/waitress, restaraunt hostesses, pool staff, beach staff and security just all staff wonderful. I would go back again anytime!
Food was good, but not enough fish options for us.
Gloria Kay
February 8, 2024
Love property. Our transport from airport resort was horrible. Took over an hour to get a ride.
Sheila
January 23, 2024
We had a great family vacation. (ages 16 to 86) We loved this hotel and it's environment. The "jungle" a**osphere was refreshing. We liked the feeling of a different environment in another country, with waterfalls, monkeys, peacocks, flamingos, etc. on the paths in the trees It was clean and workers were great. Manuel was a great bartender down at the Beach! "Thanks for the Sheila drink!"
Elena
January 16, 2024
I liked the property design a lot: lshallow pools along the paths, jungle, look of teh buildings. The room had everything we needed. Staff was very helpful. The pool was beautiful and big. Food was plentiful. Beautiful resort, will recommend to my friends.
Suggestion: add mpre vegan options and beans to the menus.
Damon
January 8, 2024
The resort is geared to fun activities at the property. The only negative is the expense for a van from the airport. Uber does not serve the airport. Watch out or you might eat and drink too much.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 1686
Located in Playa del Carmen (Playacar), Iberostar Tucán - All inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury property is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Exclusive Beach Area
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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