Palace Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pocos de Caldas
Palace Hotel
Health Protected
Praça Pedro Sanches, s/n, Pocos de Caldas, Minas Gerais 37701002, Brazil
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A stay at Palace Hotel places you in the heart of Poços de Caldas, steps from Palace Casino and Jose A Junqueira Park. This family-friendly hotel is 0.1 mi (0.2 km) from Calendario Floral Monument and 0.1 mi (0.2 km) from Poços de Caldas Cable Car.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 85 Reviews
Amenities
Indoor Swimming PoolHot SpringSaunaSpaMassage RoomFitness RoomPublic ParkingBarBilliards RoomTable Tennis Room
All Amenities
Surroundings
Landmarks: Jose Afonso Junqueira Park
(100m)
Landmarks: Thermas Antônio Carlos
(120m)
Landmarks: Cable car Pocos de Caldas
(220m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Deluxe Twin Room, Multiple Beds
1 Double bed and 2 Single bed
Non-smoking
Minibar
TV
City View
Electric Fan
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4
Family Suite, Multiple Beds, Garden View
Non-smoking
Private Bathroom
Minibar
TV
Towel
Check Availability
3
Deluxe Double Room with Double Bed
1 Double bed
Non-smoking
Private Bathroom
Minibar
TV
Towel
Check Availability
5
Standard Single Room, 2 Twin Beds, Garden View
2 Single bed
Non-smoking
Private Bathroom
Minibar
TV
Towel
Check Availability
4
Standard Double Room, 1 Double Bed, Garden View
1 Double bed
Non-smoking
Private Bathroom
Minibar
TV
City View
Check Availability
10
Standard Room with One Double Bed and Twin Beds
1 Double bed
Non-smoking
Private Bathroom
Minibar
TV
Electric Fan
Check Availability
5
Business Studio Suite, Multiple Beds
1 Double bed and 2 Single bed
Non-smoking
Private Bathroom
Minibar
TV
Towel
Check Availability
4
Presidential Studio Suite, Multiple Beds
1 Double bed and 2 Single bed
Non-smoking
Minibar
TV
City View
Electric Fan
Check Availability
5
Standard Single Room with Two Single Beds
2 Single bed
Non-smoking
Private Bathroom
Minibar
TV
Electric Fan
Check Availability
4
Internal Conjugate Apartment
1 Double bed and 2 Single bed
Has window
Non-smoking
Private Bathroom
Minibar
TV
Towel
Check Availability
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Guest Reviews(85)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Maria
July 17, 2023
As it is a city heritage, I understand that it is an old building. I even like it. But it's expensive, unkempt and dirty. The shower was disgusting, the tiles never get clean. I will never recommend this hotel again and I will never recommend it to anyone.
Christiane
May 13, 2023
The hotel is centrally located within easy walking distance to shops. Loved the breakfast. Room was nice. The hotel itself needs a lot of renovation. We used the pool, but there was a lot of noise from renovation, not very relaxing. It has seen better days.
Alana
April 14, 2023
The walls are tgen snd you csn hesr everything. Older crowd do does stay quiet at night. Breakfast is A-mazing
Estela
April 7, 2022
The place is wonderful and the staff are helpful. I just noticed a few problems: the TV wasn’t working, the WIFI was really bad or not existing and there were no blankets in the room (the night was chilling).
antonio
April 5, 2022
The rooms are very outdated and dirty !The bathroom window is situated on the balcony of the adjacent room ,so the person from next door room can looks inside your bathroom (umbeliavable right?Our flight was delayed and i contacted ******* to advise then we were going to check in one day later ,and the ******* agent spent over 28 minutes waiting then to pick up !There were always only one person on front desk to attend all guests !Every time you past in the reception you see a long line waiting !Too bad !There is a wonderful Hotel 2 blocks from this one and for less than $37 a day "Hotel Minas Gerais !We stayed in there for 22 days !
Guilherme
December 3, 2021
This was the worse experience that I ever had in my life,,, from start to finish… stay away from this place.. the staff are sooooo rude,, the place has molds everywhere… I don’t understand how they are open for business…. They MUST shut down….
Verified traveler
May 6, 2021
I'd highly recommend this property. It's a step back in time. The room was nice, breakfast was good. The location is fantastic. I think they even upgraded our room. We went in May so it was low season.
My only complaint was at check out there was some confusion regarding the bill. I'd already paid through Orbitz, but was given a bill. The amount of which was twice what I'd anticipated.
I ended up paying half of the bill because I forgot to change the reservation default from 1 to 2 guests. There was obviously some miscommunication somewhere between Orbitz (*******) and the hotel. I understand a higher amount than quoted because of the cost of Breakfast for two people. Double the cost is ridiculous.... But if I'd booked correctly it wouldn't have happened.
I was left wondering how much was good faith and how much was price gouging? I'm going to give the hotel the benefit of the doubt. I'll stay again. Bottom line is Book correctly, double check your bill and enjoy.
Verified traveler
January 19, 2024
Reasonable . I went with my wife and my elderly mother-in-law, who needs help getting around. I asked for an accessible room for eka and asked for the 2 rooms to be next to each other. They put us on different floors. My wife planned to sleep in her mother's room to help her in any eventuality. Despite being treated with
Politeness from the reception staff, my request was not answered. 3 day stay with rooms on different floors.
Original TextTranslation provided by Google
Sergio
January 6, 2024
Hotel needs more care, pool was dirty, both the water and around the pool, a clear impression that no one was cleaning anything.
The restaurant is invaded by SPARROWS, they fly over the food and remove food from the tables. I asked to speak to the manager, they told me he was in a meeting and would later look for me, but I'm still waiting for contact today!
I stayed at this hotel other times, and had no problems, but this time I found it to be neglectful and worried about the SPARROWS attacking the food!
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
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Health Protected
Clean
- 4.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1930
- Number of Rooms: 180
A stay at Palace Hotel places you in the heart of Poços de Caldas, steps from Palace Casino and Jose A Junqueira Park. This family-friendly hotel is 0.1 mi (0.2 km) from Calendario Floral Monument and 0.1 mi (0.2 km) from Poços de Caldas Cable Car.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 191 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 191 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingAdditional charge
Bar
Billiards Room
Table Tennis Room
Restaurant
Children's Playground
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
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