Guest User
August 2, 2023
I recently returned from Pietrablu Resort & Spa, family with 2 children, first of all I want to say about the transfer from Bari to the hotel is very expensive, although the distance is 40km, another important aspect is the check-in at 5:00 p.m. . The rooms are ok, the food is tasty, although the breakfast is the same for 7 days, there is no vegan food, not even the basics: milk or something else, although we have an allergic child, who ate only fruits, some vegetables and drinks (cola , slot, Sprite). And what exceeded our expectations, the Sea, it says that the beach is sandy, but it is artificial, because entering the sea is almost impossible, rocks and very dangerous for both Adults and children, deep and big stones everywhere, mi - I cut my leg in stones. If you want a holiday at the sea, on the beach for children to play and swim is not a good choice, the hotel is quite secluded, you can't find anything nearby, no shops, you have to take everything you need with you, but this is not there is a problem, there is a bus that offers free services to go to Polignano a Mare, we went hoping to find a more accessible beach with a smoother entry into the water for our 3 and 5 year old children, but we did not find the whole area Puglia is rocky and Pietroasa, from Polignano a Mare we went to Monopoli by taxi to another beach, but that wasn't perfect either, at least the entrance is smoother and shallower and the stones are smaller. Swimming pools are also for children, entertainers, Mini club for children, shows for children and Adults are organized, but only Italian is spoken, I found a boy named Angel who helped us and spoke in English and he managed to pay attention to my child by speaking to him in English and after a good cry, our child also went on stage, I come with a recommendation for the hotel administration, speak English as little as possible at shows and mini children's club, announce the program in English, it is difficult for others who do not know Italian. Thank you, Angel, for being responsive and bringing smile and satisfaction to Luca! If there were more people like you, there wouldn't be such situations. In general, the vacation was ok, the hotel grounds are kept clean, the rooms are clean, the food is tasty, except that there is no vegan food, contests, shows are organized, but the sea is not suitable for the place, we went to Italy for swimming in the sea, the beach, children to have fun in the water and play in the sand, but we were disappointed.