Hotel Neo Gajah Mada Pontianak by Aston Reviews
Hotel Neo Gajah Mada Pontianak by Aston
Jl. Gajah Mada No.177, Benua Melayu Darat, Kec. Pontianak Sel., Kota, Pontianak, IndonesiaView Hotel Details
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Hotel Neo Gajah Mada Pontianak by Aston Guest Reviews
4.6/5
Great
241 review
Verified reviewsLocation4.7
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(241)
Positive reviews(236)
Reviews with photos/video(80)
Awesome stay(29)
Great service(29)
Located in the city centre(5)
Negative reviews(5)
daddy80s
Superior Room
Stayed in May 2024
Solo travellers
2 review
Amazing
Posted on May 30, 2024
Very nice hotel..the staffs frenly too
Response from Property: Dear Mr/Mrs,Warmest Greetings from Hotel Neo Gajahmada Pontianak,Thank you for your kind words! We are delighted to hear that you had a pleasant stay at our hotel and found our staff to be friendly. We strive to provide excellent service and a comfortable environment for all our guests. We look forward to welcoming you back to Hotel Neo Gajahmada in the future!Regards,Hotel Manager
Sophie
Superior Room
Stayed in Mar 2023
Business travellers
58 review
Posted on Mar 5, 2023
Hotel in strategic location.
Not quite clean but still tolerable considering three stars hotel. Amenities are ok, they dont provide water bottle. But they have water gallon.
Response from Property: Dear Ms. Sophie, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. To support the go green program, we do not provide bottled water to reduce plastic waste. Thank you for helping us to support this program. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin ThamrinHotel Manager
Annadya
Superior Room
Stayed in Jul 2023
Family
1 review
Outstanding
Posted on Jul 13, 2023
All good I love it
Response from Property: Dear Mrs. Annadya, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. Best regards,Amiruddin Thamrin Hotel Manager
Puspitasari
Superior Room
Stayed in Mar 2023
Business travellers
18 review
Very Good
Posted on Mar 14, 2023
strategic location, affordable prices, fairly complete breakfast menu
6/8
Response from Property: Dear Valued Guest,We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us!Best regards,Amiruddin ThamrinHotel Manager
Dara Santoso
Superior Room
Stayed in Jul 2023
Friends
10 review
Very Good
Posted on Jul 16, 2023
Neo Hotel by Aston should be considered if you're looking for a modern and compact stay in the middle of Pontianak. Our stay was pleasant and felt strategic due to its proximity to many of the main locations in Pontianak. The staffs were friendly. The rooms were small, but with adequate amenities.
Response from Property: Dear Mrs. Dara,We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us!Warm regards,Amiruddin ThamrinHotel Manager
Thalia tong
Superior Room
Stayed in Feb 2024
Family
18 review
Outstanding
Posted on Mar 3, 2024
Recommendation hotel & strategic
Response from Property: Dear Mr/Mrs,Thank you for recommending Hotel Neo Gajahmada Pontianak! We're thrilled to hear that you found our hotel to be strategic for your needs. It's our pleasure to provide a convenient and comfortable stay for our guests. We look forward to welcoming you back on your next visit to Pontianak. If you have any further feedback or requests, please feel free to let us know. Thank you for choosing to stay with us!Regards,Hotel Manager
Hendra Juni
Superior Room
Stayed in Jan 2024
Business travellers
2 review
Outstanding
Posted on Jan 13, 2024
Good just parking area too small
Guest User
Superior Room
Stayed in Jul 2023
Friends
6 review
Outstanding
Posted on Jul 16, 2023
Mantapppppoo betullllllll woooooowwwwwwwwwwwww kereennnnnnnnnnnn
Response from Property: Dear Sir/Madam,
Thank you for taking the time to give us a review. We are glad that you enjoyed your stay at our place. Priority and guest comfort will always be our top priority in service. We are waiting for your next arrival. Thank You.
Warm regards,
Amiruddin Thamrin
Hotel Manager
Rita
Superior Room
Stayed in Jun 2023
Family
2 review
Great
Posted on Jun 30, 2023
Fast check in, staffs are friendly, a good stay overall.
Response from Property: Dear Mrs. Rita, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin Hotel Manager
Le Nie
Superior Room
Stayed in Apr 2023
Couples
27 review
Very Good
Posted on May 29, 2023
Staff nice and strategies place , not noisy and many foods near hotel
Response from Property: Dear Mrs. Le Nie, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin Hotel Manager
sukasin
Superior Room
Stayed in Jan 2023
Solo travellers
29 review
Very Good
Posted on Jan 10, 2023
A three-star hotel located in the middle of Pontianak city. If there are gym and swimming pool facilities, it will certainly be an added value
Response from Property: Dear Mr. Sukasin, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
Alialifia
Superior Room
Stayed in Oct 2023
Couples
3 review
Amazing
Posted on Oct 24, 2023
So good hotel with nice location
YANYAN
Superior Room
Stayed in Apr 2023
Business travellers
33 review
Very Good
Posted on Apr 24, 2023
service are so good. room is clean . this hotel near by the places
Response from Property: Dear Mr. Yanyan, We would like to thank you for staying with us at Neo Hotel Gajah Mada Pontianak, and for sending us your valuable review. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Best regards, Amiruddin Thamrin Hotel Manager
viviehuang
Superior Room
Stayed in Jan 2023
Family
10 review
Great
Posted on Jan 8, 2023
Location is in the middle food district, the room is neat and clean. The hospitality is great
Response from Property: Dear Ms. Viviehuang, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
Hanna Filia
Superior Room
Stayed in Dec 2022
Family
5 review
Amazing
Posted on Jan 20, 2023
Favourite hotel at Pontianak. Location at Gajah mada, so many delicious places to eat. Rate are cheap. We request connecting door and they gave it. So happy!
Response from Property: Dear Ms. Hanna, We would like to thank you for staying with us at Hotel Neo Gajah Mada Pontianak, and for sending us your valuable reviews. We are very delighted to hear that you enjoyed your stay with us. We do hope that we could have the opportunity to serve you again in the future. Thank you for sharing your experience with us! Warm regards, Amiruddin Thamrin - Hotel Manager
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