Hibiscus Resort & Spa - Official Onsite Reception & Check IN
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Hibiscus Resort & Spa - Official Onsite Reception & Check IN

22 Owen St, Port Douglas, Queensland 4877, Australia
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Amenities
Golf Course
Outdoor swimming pool
Spa
Massage Room
Private parkingFree
Airport pick-up
Luggage Storage
Airport drop-off
All amenities
Property Description
With a stay at Hibiscus Resort & Spa in Port Douglas, you'll be near the beach, just a 2-minute walk from Macrossan Street and 6 minutes by foot from Four Mile Beach. This spa aparthotel is 0.4 mi (0.6 km) from Port Village Shopping Centre and 0.4 mi (0.6 km) from Flagstaff Hill.
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8.3/10
Very Good
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 21 reviews
Surroundings
Train: Kuranda Railway Station
(69.7km)
Landmarks: Wavelength Reef Charters
(230m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Studio Apartment
13

Studio Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Accessible One-Bedroom Apartment
6

Accessible One-Bedroom Apartment

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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One Bedroom Apartment
30

One Bedroom Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Three Bedroom Apartment
14

Three Bedroom Apartment

Bedroom 1:2 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Studio Spa Apartment
10

Studio Spa Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Two Bedroom Ensuite Apartment
19

Two Bedroom Ensuite Apartment

1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Bedroom Family Apartment
9

Two Bedroom Family Apartment

1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe King Studio
4

Deluxe King Studio

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Deluxe Apartment, 1 King Bed, Garden View
7

Deluxe Apartment, 1 King Bed, Garden View

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Junior Suite With Garden View
11

Junior Suite With Garden View

Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Apartment, 1 King Bed, Pool View
7

Deluxe Apartment, 1 King Bed, Pool View

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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One Bedroom Spa Apartment
8

One Bedroom Spa Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Deluxe Two-Bedroom Apartment With Pool View
10

Deluxe Two-Bedroom Apartment With Pool View

Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
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Guest Reviews

8.3/10
Very Good
21 reviews
This property hasn't received any negative reviews.
  • Cleanliness8.3
  • Amenities8.3
  • Location8.3
  • Service8.3
Average for similar properties in Port Douglas
Most Mentioned
Review summary
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Cleanliness: Visitors appreciate the cleanliness and maintenance of the resort, including spotless rooms, regularly cleaned pools, and well-kept gardens. This attention to hygiene and upkeep enhances the overall guest experience.
L‍e‍s‍l‍e‍y‍ ‍M
July 13, 2025
Our apartment was spacious and comfortable and the location was ideal, it had everything we needed for a very comfortable 7 night stay, it contained all the basic estentials including but not limited to AC, ceiling fans, a good bed, great bathroom and shower, TV, fridge, freezer, microwave, toaster, cutlery, plates, glasses, tea and coffee making facilities, wardrobe storage and bucket and spade. Outside we had a table and chairs on our balcony above the pool. The apartment had great wifi, shared paid washing and drying facilities and under cover parking. The layout of the apartments in this complex allows for an open privacy which we enjoyed. Thanks for having us.
D‍o‍m‍i‍n‍i‍k
January 13, 2025
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
R‍o‍g‍e‍r
January 6, 2025
Lovely location A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
S‍a‍n‍d‍r‍a
December 18, 2024
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
M‍a‍l‍c‍o‍l‍m
October 31, 2024
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
N‍e‍l‍d‍a
October 9, 2024
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
J‍e‍n‍n‍i‍f‍e‍r
September 12, 2024
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
S‍t‍e‍p‍h‍e‍n
October 14, 2024
The bed was extremely hard like sleeping on concrete.

Services & Amenities

Outdoor swimming pool
Spa
Restaurant
Restaurant
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Public areas
Health & wellness
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: 00:00–10:00

Front desk hours: [Mon-Sun]08:30–16:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

The property will provide check-in details after booking

If you plan to arrive after 14:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1996
  • Number of Rooms: 68
Phone:+61-7-40995315
Email:info@hibiscusportdouglas.com.au
With a stay at Hibiscus Resort & Spa in Port Douglas, you'll be near the beach, just a 2-minute walk from Macrossan Street and 6 minutes by foot from Four Mile Beach. This spa aparthotel is 0.4 mi (0.6 km) from Port Village Shopping Centre and 0.4 mi (0.6 km) from Flagstaff Hill.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.

Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 42 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

Typically, cancellations of Hibiscus Resort & Spa - Official Onsite Reception & Check IN can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

Prices at Hibiscus Resort & Spa - Official Onsite Reception & Check IN vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

Yes, Hibiscus Resort & Spa - Official Onsite Reception & Check IN provides airport shuttle services. Please contact Hibiscus Resort & Spa - Official Onsite Reception & Check IN in advance to arrange this service.

What landmarks are close to Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

Hibiscus Resort & Spa - Official Onsite Reception & Check IN is located in Port Douglas, close to landmarks such as Wavelength Reef Charters, which is 230m from your search (straight-line distance).

Does Hibiscus Resort & Spa - Official Onsite Reception & Check IN have a pool?

Yes, Hibiscus Resort & Spa - Official Onsite Reception & Check IN has a swimming pool for guests to enjoy.

What amenities & services does Hibiscus Resort & Spa - Official Onsite Reception & Check IN offer?

Hibiscus Resort & Spa - Official Onsite Reception & Check IN offers a range of popular amenities including Shuttle Bus Service.

Does Hibiscus Resort & Spa - Official Onsite Reception & Check IN provide breakfast?

No, Hibiscus Resort & Spa - Official Onsite Reception & Check IN doesn't offer breakfast.

Is there a restaurant at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

No, Hibiscus Resort & Spa - Official Onsite Reception & Check IN does not have an on-site restaurant.

What time are check-in & check-out at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

Hibiscus Resort & Spa - Official Onsite Reception & Check IN check-in begins at 14:00. Check-out time is 10:00.

Are pets allowed at Hibiscus Resort & Spa - Official Onsite Reception & Check IN?

No, pets are not permitted at Hibiscus Resort & Spa - Official Onsite Reception & Check IN.

About This Property

Nearest Train StationKuranda Railway Station
Distance to Train Station69.71KM
Average Price FromAUD402
Hotel Star Rating4