Guest User
December 19, 2023
I stayed at the Port Lincoln Tourist Park in December, 2023, with my husband and 5 year old daughter. The caravan park is well maintained and clean, our cabin had the most beautiful view of the ocean. We absolutely loved our stay, however, there was one night that the noise was very loud. There were permanent residents at the BBQ area playing extremely loud music with loud bass, my little girl couldn't sleep and the noise was scaring her (you could feel the bass thumping through the cabin). We called the after hours number to request that this matter be dealt with, however, the groundskeeper was intoxicated and swore at as stating that it was "party hour" and that he "isn't a security guard" (the man swore but I won't quote this language. The man answered the phone saying, "is the sky falling"?. Needless to say, I was very upset - almost at crying point and wanting to pack up and leave - we would have if we didn't have our little girl needing stability/routine. Despite this very awful experience, what followed was good. My husband spoke to the lady at the front counter the following day who immediately got in touch with the park manager, Brigitte. Despite Sunday being Brigitte's day off, she came to see us and apologised profusely. I believe Brigitte to be a very genuine and kind person, as were all the women who we engaged with in the office. The negative experience was the fault of one man who was very drunk and probably regretted his actions the next day. Hopefully he doesn't abuse any other families. We would recommend staying at this park because it's clean, has great views and the park is well maintained - the staff are also absolutely beautiful (except for the drunk groundskeeper). Surprisingly, we would stay at this park again because the rest of the staff were amazing and our holiday was otherwise everything we had wanted.