The Cliffs at Princeville

The ******* app said we would get a free bottle of wine per stay, and food. The hotel reception had no idea what we were talking about, which was very disappointing to find out that it was not true. Our room was a garden view, but we only had a view of the tennis court fence. The room was big, clean and nice, but overall we were disappointed. There is only 2 hot tubs so it was crowded most of the time.

Enjoyed the property. Great ocean views!! Only disappointment was housekeeping came into our room before checkout and began cleaning. As a paying guest, this was not acceptable..

We booked a one night stay because we had to kill time before our red eye flight and wanted to shower before our flight.The unit was dirty, especially the bathrooms. I was glad we weren’t spending the night. The check in process was a complete joke. I had already paid through ******* but had to basically fill everything out again at the check in desk which took 45 minutes. The entire time they were trying to sell me on a time share. They had extra charges for everything, Wi-Fi, parking, extra parking spot etc. the last straw was when the front desk called right before we were checking out and was trying to get our credit card number again after we had already given them it a check in and paid for it the night before with *******. The Wi-Fi that we paid for and was extra didn’t even work .The front desk couldn’t even give me the Wi-Fi password because an individual owns the unit we were in and they didn’t know what it was.The only redeeming part of this place was the view of the ocean when you walked to their look out. I would never stay there again.

Property is dated. No ac and tv indicates cable but really seems to be free internet tv....no local channels. Couch very uncomfortable.

Condo was exactly as described. Beautiful ocean view, breakfast on the lanai everyday. We did some cooking and all utensils were top of the line even the Instapot, having an ice maker in the freezer was a plus. The grilling area was clean and close by. Two pools and hot tubs was nice. There is not as much to do in this area but it was so comfortable. The complex is quiet and felt very safe. I plan to return next year. We were able to see whales off the shore of complex. There were also a few farmers markets close by.

Stayed here for part of our honeymoon. Tried to cancel the reservation as soon as we walked in and saw the room but we couldn’t get our money back. The Cliffs does not look like the photos shown on here. Staff in lobby is rude. Rooms are hot with no A/C. Visitors need to go to the lobby to swap their own towels. We checked out after 1/3 nights even though we “weren’t allowed any money back”. Do yourself a favor and stay elsewhere.

Pretty location but limited food options nearby. Room we were given was dark, ground floor and no view. Good reminder to confirm room type/location with property ahead of time.

Staff is friendly, the rooms are beautiful and spacious. I would definitely stay here again. It has good walking trails around but no walkable restaurants.