Verified traveler
January 12, 2024
Decent stay overall. The property and accommodations are beautiful. The property is beachfront so we watched people kite surfing much of the day. While nice, the beach was not as nice as Grace Bay. The many pools were terrific. The service was consistently lacking for a resort of this level. To sum it up, the staff can be more attentive to guests. This includes check-in, pool/beach service, breakfast, and dinner. Also, we observed many of the cleaning staff to be arguing/gossiping in the hallways right outside our rooms. I think all of this is a systemic training issue that is hopefully addressed.