Even though they didnt get back to me from the ******* platform at all, i was arriving early. I was greeted and allowed to check in early. I did have some downs with the cable and internet going off, but it was an aerea issue. The breakfast is at a restaurant at the corner, great little place. People needs to be reminded that you are walking endless stairs up and down the is lift round the corner. My stairs to the alberca was narrow though. Over all i loved my studio...i had everything i needed. Shower was great. Alberca area waa very nice. Everything is nearby. The tallest happy hour is across the street. Very convenient location, i had a place to get a cheap cab to the airport early round the corner.