GHL Hotel Lago Titicaca Reviews

Response from Property: Dear Georgeh Thank you for your thoughtful review! We're delighted to hear that you found GHL Lago Hotel comfortable and enjoyed the stunning views. Your feedback about our bar, restaurant, and professional staff is greatly appreciated, as we strive to provide excellent service and a memorable dining experience. We also appreciate your suggestion regarding the billiard table. Our team will look into leveling it to enhance the experience for all our guests who enjoy a game. Thank you for bringing this to our attention. We hope to welcome you back soon for another enjoyable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca

Response from Property: Dear Jarol Thank you for your wonderful feedback! We are thrilled to hear that you and your family had an unforgettable experience during your stay. It’s fantastic to know that Kasandra and Lesly at the reception provided you with such kind service and an upgrade to a suite. We’re glad you enjoyed the delicious dishes recommended by Johan and that Paul at the bar prepared the best pisco sour for you. Our team takes great pride in providing exceptional service, and it’s heartwarming to hear that they were attentive to your needs. The views of the lake, along with the beautiful sunsets and sunrises, truly create a magical atmosphere. We appreciate your kind words and look forward to welcoming you back for another memorable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca

Response from Property: Dear Sue Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your two-night stay and appreciated our unique location on its own island with stunning views of the lake. We are glad you found our rooms spacious and comfortable, although we sincerely apologize that yours felt a bit tired. Your feedback regarding the room amenities, such as the bedside table and lamps, is invaluable, and we will certainly take it into consideration for future updates. It’s wonderful to know that you enjoyed our restaurant offerings and found the breakfast spread to be superb. We strive to provide excellent service, and your compliments about our staff will be shared with our team. We appreciate your insights about the busy restaurant during your visit; we are continuously working to enhance our guest experience. We hope to welcome you back soon for another memorable stay! Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca

Response from Property: Dear Julite On behalf of my team, I would very much like to thank you for your excellent comments. We pride ourselves on providing exceptional service to our guests, worthy of such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator of our success. It allows us to share and develop our property and our team accordingly to ensure the satisfaction of all our guests and visitors. We take your recommendations as points of improvement to be worked on with the senior management of the company. I look forward to welcoming you back to GHL Hotel Lago Titicaca. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca

Response from Property: Dear Frank We’re thrilled to hear you had an excellent stay with us at GHL Hotel Lago Titicaca. It’s wonderful to know that the room, service, and amenities all contributed to a memorable experience. We’re especially pleased that views and location added a special touch to your visit. We will be sure to pass along your gratitude to him. We look forward to welcoming you back soon for another fantastic visit. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca