Parrotel Beach Resort

Good but need improvement in some points

Wow… where do we even start? Our stay at the Parrotel Beach Resort in Sharm El Sheikh was honestly one of THE BEST holidays we’ve ever had. From the moment we arrived, we were made to feel so welcome, and by the time we left, it felt like we were saying goodbye to family. We had flown out to Sharm and chose to stay at this hotel for not only my 50th Birthday but our 10th anniversary of being together. On the night of my birthday, my partner proposed to me within the breathtaking landscape of the hotel grounds - it was absolute heaven and a stay I will remember forever! A massive thank you to Reda Abu ElSaud, the Front Office Manager, who checked in with us throughout the week to ensure everything was perfect. You don’t often get that level of personal care, and it meant the world. Mohamed, the Assistant Hotel Manager, was also incredible - so approachable, always around, and always ready to help. Food-wise, we were spoilt! Sayed and the rest of the restaurant team looked after us so well every single day – always with big smiles and excellent service. And then there was the BBQ outside the restaurant run by Mustafa, Mohamed, and Mahmoud – the chicken and fish they cooked up every night were just out of this world. Honestly, some of the tastiest we’ve ever had! By the pool, we were in the safest hands with Mohamed the lifeguard, who looked after us every single day and even prepped our sunloungers and put our towels out for us each morning. The little touches really made a difference too, like when they walked around with ice-cold flannels on a tray and handed out mocktails to keep everyone cool in the heat. Such a thoughtful touch, and it really made us feel pampered. The animation team – Ahmed, Snoopy and the rest – are absolute stars!! Always smiling, full of energy, and working tirelessly to keep everyone entertained, but never pushy. They made the atmosphere so much fun. And then there was Shark from the Dive Centre, who popped by daily to see the guests. Reda, Mahmoud, and all the pool bar team were incredible too! So polite, so professional, friendly and could not do enough for you! We treated ourselves to a few massages at the Butterfly Spa by the pool, and Nada worked magic – total relaxation! It’s also so handy that there’s an ATM just outside the hotel, plus a pharmacy across the road to the left, where Ahmed knows exactly what he’s doing and gives excellent advice. There’s even an on-site clinic, which gives you peace of mind just in case. The resort itself is ABSOLUTELY BEAUTIFUL – lush gardens, little bridges, hammocks between the trees – it feels like a proper tropical paradise. We stayed for 10 days in Room 1260 in the newly renovated block, and it was gorgeous. Super comfy beds, fresh décor, and the housekeeping team were flawless – the towel art they made was just unbelievable! Perhaps one of the strongest testaments to this resort is its loyal guests. During our stay, we met a couple who have been coming here twice a

Excellent Value for money hotel. A bonus will be the New Reception Building which is opening soon. 1. Premier Bedrooms excellent size huge king size bed, sofa chair coffee table, plenty of wardrobe space, units with drawers, extra large shower, bidet and toilet, tea & coffee making station, fridge. Bottled water topped up daily. Housekeeping excellent. 2. Main Restaurant food, something for everyone, my preference would be to be greeted and shown to your table, and the first drink bought to you, then after maybe queue at the bar. There is also a Seafood and Italian Restaurant which you can book for your stay. 3. Pool Snack Bar and Beach Bar, choices could be a bit more varied, salads, chips fruit Spring Rolls, Samosas, Pizza Pool is huge, great pool guys, no worries about finding a sun bed. 4. Pool Bar and Beach Bar, no long queues and bar guys really helpful. 5. Entertainment is varied and better as in the hotter months this is outside by the pool. 6. Gardens are incredible, immaculately maintained and look fabulous at night with all of the lighting. 7. Beach is great too, snorkelling, a jetty out into the sea, plenty of sunbeds and umbrellas, clear water, although you may need paddling shoes. All in all great value for money, friendly service, helpful staff and of course sun shining daily.

This was the 1st time we visited Egypt and our 1st holiday together. The staff are 2nd to none. From the reception, the entertainment staff, the pool guys, the restaurant staff and the cleaners. All amazing. The hotel is very clean. The food isn’t amazing but you can always find something to eat. It’s more repetitive than inedible. We were made to feel so welcome and looked after. We will definitely be returning. The WiFi isn’t great around the pool but was fine in most other places. The only negative thing I will say, is around the pool it is VERY slippery.

Second time staying at Parrotel Beach Resort and we had another great stay. Our room 7112 was not as nice as the 1st time we stayed however it was decent enough but could do with updating and be cleaned properly. Aside of this I cannot complain as it was great value for money. The staff are great and work extremely hard - day and night!! They were all lovely, especially Mahmoud who worked at the pool bar & the life guards extremely helpful getting loungers moved and collecting towels. There was a manager who kept checking staff around the pool who was horrible shouting at them, I couldn't get his name but he should appreciate the great staff instead of treating them like that. The staff make the holiday better by being so helpful and nice, they should get the recognition they deserve. I don't understand negative reviews, some people are too critical and cannot be pleased! I would stay again if the price was right, we return to Egypt in June but to another hotel so it will be interesting to see how they compare. Thank you for a lovely time again.