Hotel Citadelle
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Hotel Citadelle
Health Protected
4800 Wilfrid-Hamel Blvd, Quebec City, Quebec G1P 2J9, Canada
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Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac.Show More
We Price Match
3.5/5Cleanliness: 3.6
All 102 Reviews
Amenities
Public ParkingFreeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Québec City Jean Lesage International Airport
(5.7km)
Train: Sainte-Foy
(7.6km)
Train: Gare du Palais
(13.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
10
Deluxe Apartment
3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Standard Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
3
Double Room with 2 Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
2
Deluxe King Room with Hot Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
5
Family Room (Basement) , 2 Queen Beds and 1 Double Bed
2 Queen bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Connecting Room (Basement) , 2 Queen Beds with Double Sofabed
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Private Toilet
Check Availability
3
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
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Guest Reviews(102)
3.5/5
Verified Reviews- Cleanliness3.6
- Amenities3.5
- Location3.6
- Service3.6
AI SummaryAn AI-summarised snapshot of real guest reviews
The staff is praised for their excellent and friendly service, and its location is convenient for dining, visiting the old city, shopping, and accessing the highway with a short ride to Quebec City.
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Helpful
Not helpful
Edmond
August 6, 2023
The interior of the room is worn-out, and the electrical outlets are not stable.
Guest User
March 5, 2023
Lovely hotel. Clean, quiet, rooms are well equipped, the check in was fast and smooth. Will definitely stay here again.
Shipra
January 5, 2024
It’s more a typical motel than a hotel. I was slightly disappointed when I arrived. During my stay, there were people running and banging the doors heavily around 2 am I was not impressed. The walls had leakage, the place definitely needs renovations. But I only stayed in to sleep which was all I needed.
Leticia
January 3, 2024
The staff weren't well prepared, they have just coffee in the morning, and no room service or kitchen.
Lini
December 29, 2023
Hmmm…there was a toilet paper tube and broken “do not disturb” tag on the floor when I got in, the shampoo dispenser was empty, I guess the room was not well taken care of that day. But it offered parking, it’s close to fast food restaurants, and the price was affordable.
Verified traveler
December 24, 2023
Spend one night in Quebec City with my family. The Hôtel is easy to access (but the are is a little wilderness). The staff was very kind and gave us a very spacious room (we were in six). The room was well-cleaned, with hot water and very warm. The furniture is a bit old, but it was ok :)
Ana Lyn
October 22, 2023
The people in the reception area are nice and very approachable especially to Dan and Jeff. And their is one lady but I forgot the name. Nothing to complain at all. Thumbs up for all of them!
Verified traveler
October 14, 2023
We stayed 4 nights in this place. Although the place is quiet old, it was clean. And their service is commendable. Microwave and Fridge were available in the room. They also offer free coffee/tea in the morning. Our toilet sink though was leaking but it wasn't veru troublesome. We requested for to make up our room everyday and they did a very good job in making up the room and changing our towels and sheets daily for the duration of our stay. I informed management about the sink upon check out and they reassured to fix the problem. Overall, great stay! And great location too as the place is close to restaurants.
Ahmed Raihan
October 10, 2023
Overall: Good place if you like affordable option
Pros:
Morning coffee (complementary)
Bed was okay
Clean sheets and towels
Clean washroom
Microwave oven inside room
Cons:
The infrastructure is very old and needs some work
Walls need painting or cleaning
Nonfunctional small fridge inside room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 29
Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Public ParkingFree
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More