Dawliz Rabat Art & Spa

Very old hotel with very old furniture, as location there is only the view on river which is nice but the rest it’s completely disappointing. Staff not that much profesional afterwards the price it’s extremely huge compared to what they are providing. This hotel it’s not deserving 4stars and I will not recommend you to go to their restaurant ( loubnane) specially during the weekend as obliging clients to pay buy menu 350mad by person then to take a drink such bottles ( it means it’s a kind of variety foods on tables no more for starters then only one small plate to share on the table for all persons sharing the same table). I will add that the foods for breakfast not that much big variety. I will recommend the hotels like Sofitel, Amphetrite (in shkirat city) or hassan tour hotel rabat ) with same price of this hotel. You will find the general manager all time in lobby, or one pool neither the restaurant smoking all time but more observing clients instead of observing the staff to improve their skills. Then the last point , please be careful to the pictures of rooms and the title, because I was paying 300€ for a room with very poor quality of bed, bathroom then carpet in floor without talking about noise in street afterwards then bad smell of canalization. If you want a very good room which is premium with high quality it will need to add a cost of 120€ (as I did), means 2 nights costs in this hotel 420€. Have a look on the room with the view what I attached. Only the rooms in second floor with view on the pool whom a bit more interesting in this hotel but too expensive.

Good hotel, not the best view but ok overall

Amazing and clean

THE WORST EXPERIENCE EVER . We went to this hotel and ordered food. To my shock, I saw the lettuce was not clean and had germs as you can see in the picture. I already have a stomach condition, so if something is not clean, it could potentially be fatal for me. When I saw that, I calmly and respectfully spoke to the waiter and he apologized, but he called the chef and told me it was just spices like he was accusing me of exaggerating or lying. I said : SPICES HAS LEGS, and he started using his bare hands to search through the salad. When he realized his mistake, he said he would provide another dish for me free of charge, but I declined. However, he insisted, so when the other dish arrived, IT WAS EVEN WORSE .It was all oily and tasted like it had been kept in the freezer since Ramadan. I said it was not a problem and gave it to my friend to eat. The waiter was peeking at me from behind my back to see if I ate it or not. The big problem is that in the end, they asked us TO PAY FOR THE CONTAMINANTED SALAD. I have never witnessed such a disaster in my life😡. Today, I am in the hospital because of what happened to me.

Our room was spacious, clean, and well appointed with an in-room safe and a small fridge. The location is beautiful by a river and just opposite the stylish Grand Theater of Rabat still under construction. There's a pool with a pleasant patio around, and next door is the elegant restaurant where we had our richly varied breakfasts. Service was always prompt and delivered with a smile.

I would like to give this hotel a better rating but the few problem areas limit the rating. 1. The restaurant is good for breakfast, but the other meals are trying to be a higher end French menu than they can pull off. 2. The biggest problem was that my air conditioning didn't work and if on it blew hot air. I asked them to address it and they said that was the normal operation and temperature be 26.5C. My friend's room, had too good of AC and it took a bit to get his room above 16C as it blew cold all the time. Basically it was a huge problem and they just ignored my request for them to address it. I did get a fan which helped. (which as first I was told they had none...) The housekeeping staff was great. The view is great. The bar staff are great.

Very pretentious hotel. But a normal communication with them is impossible. They don't answer mails, never call back (even if they promise to do so), cancel reservations instead of changing them, and still charge the full amount. If you check out very early, you will need to search for someone to help you at the reception. They can't check you out the night before. Location is super, hotel and restaurant are OK, but service is terrible.