Novotel Rayong Star Convention Centre

Novotel Rayong Star Convention Centre Reviews

Novotel Rayong Star Convention Centre

109 Sukhumvit Rd, Tha Pradu, Tha Pradu, Rayong Province, 21000, ThailandView Hotel Details
Novotel Rayong Star Convention Centre
Novotel Rayong Star Convention CentreNovotel Rayong Star Convention CentreNovotel Rayong Star Convention Centre
Check available rooms for your travel dates
We Price Match
1 night

Novotel Rayong Star Convention Centre Guest Reviews

4.6/5
Great
162 review
Verified reviews
Location4.8
Amenities4.6
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(162)
Positive reviews(161)
Reviews with photos/video(49)
Awesome stay(46)
Clean and tidy(40)
Awesome rooms(30)
Delicious breakfast(28)
Great swimming pool(11)
Located in the city centre(8)
Great value for money(7)
Convenient for shopping(7)
Negative reviews(1)
Areerat Tankura
Standard Room 1 King Bed
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
New building and very beautiful decoration. They also have kids club, fitness and swimming pool. Clean room and very nice odor at reception. Just my room have some smell from sewerage. Breakfast very very good taste, internal menu. If you are looking 4 stars hotel I would recommend here.
Response from Property: Dear Areerat Tankura,Thank you for your review! We're glad to hear you enjoyed the beautiful decoration, kids club, fitness, swimming pool, and the pleasant aroma at reception. We apologize for the issue with the smell in your room and will address it to ensure a more comfortable stay next time. We're thrilled that you found our breakfast very tasty and that you would recommend our hotel. We look forward to welcoming you back soon!Best regards,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre
Aries1luv
Standard Room Twin Beds
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Nice hotel. Like New. Variety of breakfast. Soft and clean bed. We have a good time here.
Response from Property: Dear Aries1luv,Thank you so much for your lovely feedback at Novotel Rayong Star Convention Centre.We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that you liked our breakfast options and found our beds both soft and clean. We're so glad you had a great time here and hope to welcome you back soon.Best regards,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre109 Sukhumvit Road Thapradu Muang Rayong 21000
lKate
Standard Room 1 King Bed
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Great time to stay here next to night market delicious breakfast staff helpful very feel like home
Response from Property: Dear lKate,Thank you for your wonderful review! We're thrilled to hear that you had a great time staying with us. It's fantastic to know that our convenient location next to the night market, delicious breakfast, and helpful staff made you feel right at home. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre
Thanakorn Srichaithumrong
Standard Room Twin Beds
Stayed in Nov 2024
Couples
5 review
3.5/5
Posted on Jan 26, 2025
Overall : 3 out of 5 I think around next 6 months they will make it nice stay. Friendly staff is supportive but management is improving.
Response from Property: Dear Khun Thanakorn,Thank you for sharing your feedback. 🌟 We're pleased to hear that our friendly staff made a positive impression and provided support during your stay. We acknowledge that there's room for improvement, and we appreciate your patience as we work on making your next visit a more enjoyable one. We're committed to enhancing our management and overall guest experience in the coming months.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre109 Sukhumvit Road Thapradu Muang Rayong 21000
Ittikarn Wattana
Standard Room 1 King Bed
Stayed in Dec 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Good room, Good toilet, good breakfast and good people
Response from Property: Dear Khun Ittikarn Wattana,We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Apichai Ratthaworn( Banana)Front Office ManagerNovotel Rayong Star Convention Centre
Darren Chin
Standard Room 1 King Bed
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Excellent stay and will definitely visit again
Response from Property: Dear Darren Chin,Thank you so much for your wonderful review! 🌟 We're delighted to hear that you had an excellent stay and that you'll be visiting us again. We can't wait to welcome you back for another fantastic experience.Best regards,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre109 Sukhumvit Road Thapradu Muang Rayong 21000
Chanisara
Standard Room 1 King Bed
Stayed in Oct 2023
Couples
13 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Big and clean hotel nice staff and very comfortable for who want to stay in rayong city
Jenil
Standard Room 1 King Bed
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Hotel was very clean and nice. Food was great and the service quite amazing. They were quite accommodating to our requests. We quite enjoyed our stay.
Response from Property: Dear Jenil,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Novotel Rayong Star Convention Centre
NP/UK
Superior Room 1 king Bed And Sofa
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Very nice hotel, rooms were spacious, air conditioning perfect and everything you could need or want for breakfast. Bar across the road did amazing soup, so cheap 😋 👍
Guest User
Standard Room 1 King Bed
Stayed in Aug 2024
Booked for others
10 review
4.1/5
Very Good
Posted on Sep 19, 2024
设施：ok 卫生：ok 环境：ok 服务：ok
Response from Property: Dear Guest User, We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Guest User
Standard Room Twin Beds
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Very convenient and the room is very new and clean
Response from Property: Dear Value Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Rayong Star Convention Centre
Alongkorn
Superior Room 1 king Bed And Sofa
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Friendly staff excellent service
Response from Property: Dear Khun Alongkorn,We very much appreciate your comments and top score regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre
Eng Lye Goh
Standard Room 1 King Bed
Stayed in Aug 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Clean and nice room
Response from Property: Dear Eng Lye Goh, We very much appreciate your comments and top score regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre
Dmitry 1425
Superior Room 1 king Bed And Sofa
Stayed in Dec 2024
Family
17 review
4.7/5
Amazing
Posted on Feb 8, 2025
The hotel is good, for this money the best offer. The staff is friendly, convenient location, right in the city. The room has everything you need. But two things were missing: the lack of balconies and blind windows. I wanted the windows to open so that you could get fresh air. 
Original TextTranslated by Google
Response from Property: Dear Dmitry 1425,Thank you for sharing your thoughts with us at Novotel Rayong Star Convention Centre. We're delighted to hear that you found our hotel to be the best offer for the money, and that you appreciated our friendly staff, convenient location, and well-equipped rooms. We understand your feedback about the lack of balconies and non-opening windows. We value your input and will take it into consideration for future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Apichai RatthawornFront Office ManagerNovotel Rayong Star Convention Centre
เบบี้ข้าวตังค์
Standard Room 1 King Bed
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is clean, the bed is very soft, the staff is good, the common area is very good for traveling with children, there is a kids room and a very good swimming pool. The location is good, in the city center, near the market, easy to find food.
Original TextTranslated by Google
Response from Property: Dear Khun Baby Khao Tang, Thank you very much for your comments and sharing your experience at Novotel Rayong Star Convention Center. We are very pleased to know that you are satisfied with our service. We will inform our team about your comments and are confident that this feedback will help our team continuously improve our service quality. Your comments are an important inspiration to boost the morale and encouragement of all our staff. Thank you from the bottom of our hearts. Thank you again for sharing your experience and we hope that your next visit will be as pleasant as the last. Best regards, Apichai Ratthaworn, Front Office Manager, Novotel Rayong Star Convention Center