I don't usually leave bad reviews but this hotel needs one. On the 3rd night at staying at this hotel I discovered a BED BUG infestation in the room (see pics) and asked to be moved rooms. When addressing this with the room manager, she said they had checked the room and it was fine. And there were no bed bugs.They then proceeded to put another family in the room for 1 night. The hotel completely gas lighted me and said there were no bed bugs and the room was fine, and said I was making it up. Despite them coming into the room with me and all 3 staff seeing the black nests on the mattress, the fecal matter and the bed bugs themselves. However I got back into the room, after they said the room was fine and took pictures of the bug infested mattress and the dead bugs on the floor. The pictures I took where after they told me the room was fine. They absolutely lied to me and treated me so bad, and never apologised. It took 3 days for me to actually get to speak to the hotel manger. I made him come into the room and see the situation with his own eyes, he still said, he didn't no what bed bugs look like so couldn't confirm. This was so frustrating as he runs a hotel and knows what a bed bugs is. The 2nd room that I spent 1 night in also had evidence of bed bugs and was filthy dirty under the beds and so I was moved to a 3rd room. The hotel took no responsibility and my family are smothered in bites which has completely ruined our holiday. They didn't apologise and didn't own up to it, and are putting other guest at risk. The beach located near the hotel is full of rubbish and broken glass, and you can't walk along the beach or spend down any time there. The nearest beach is a bus ride away. The food in the hotel is awful, and they have stray cats running around the food hall. There are mixed reviews about this hotel and I chose took a risk. I wish I didn't and I can honest sat this is the worst place I have ever stayed. The only good thing about this hotel, is the hospitality staff who are amazing and bar staff. They are very helpful, polite and friendly and I can not fault them