Super 8 by Wyndham Rockford

Was not satisfied with room smelled like smoke which made my stay uncomfortable the heat didn’t work either

The problem was that I couldn’t stay in the hotel because there was another card in the system so I had to reserve another hotel. I don’t know if is the hotel or ******* foul but someone has to get my money back because this is not my foul

Love this place, our home away from home! My kids love the breakfast and the rooms are way cleaner and cozier than most of the other hotels nearby . Same quality as Hilton garden in, But better service and staff!

Be careful booking here as the online info regarding charges do not match what is ultimately charged i.e. $10 per pet and $50 cleaning fee (IF NEEDED) was norw a flat $50. Mgmnt said info online was from the former owner. The hotel is being renovated but that does not excuse the absolute minimal breakfast offering. Did not have coffee available. The hotel rear entrance (closer to our room) had ahuge overflowing garbage container that was foul smelling and in need of emptying. The shower leaked hot water that splashed onto the bathroom floor creating a slip hazard.

On arrival they could not get a key to work. Said that they'd have to let me in when I would need to. Hmmm, no, I don't think so. I was able to get a key that they called a master. "Please don't enter other rooms" I was told. Great, how many people can unlock my room? There were no cups in my room. There were no tissues in my room. The room was dirty. The office chair was broken and unsafe. You could fall over backwards or fall on your face forwards. The toilette seat was only connected in one spot. The knob to control the thermostat was missing. I had a small screw driver in my briefcase so I was able to adjust the temperature. They promote their continental breakfast on their marquee. It had coffee, two choices of dry cereal. NO MILK, and juice. When asked about the milk the lady at the desk said, "What do you want me to do about it?" The final thing was they charged me more for the stay. Refused to take the added safe charge off or compensate in any way. I've been staying at Super 8's for decades. This is by far the worst experience I've ever had. Makes we want to not stay at any Super 8's ever again.

This place is absolutely disgusting, broken furniture, water spots on ceiling, stains everywhere and the stench. The water dripped all night, the smoke detector wires hung from the ceiling with bare wires. The health department needs to do an inspection! The carpet reeks and is damp, Mold was growing on the wall.

This was sort of a business trip it was for the rodeo in the next town over. The hotel was less expensive clean the staff was friendly and it was comfortable. It was just what I was looking for and needed

The hotel is very nice it has been remodeled the beds are super comfortable and the front desk staff are amazing they were very helpful and friendly the continental breakfast is very nice we have never stayed here before but would definitely stay here again.