Verified traveler
October 30, 2023
To begin, the type of lodging was not a hotel it is a motel. I feel like the photos and the descriptions were misleading. The staff here were incredibly friendly and accommodating. Our check-in was incredibly fast too.
However, the property itself is a little run-down with dumpsters sitting outside, paint cans and other supplies laying on the steps. The rooms were also not great. They felt dirty and there were hairs on the bathroom floor, shower, and sink. The corners of the carpet and the room were also not cleaned. The bed was absolutely the worst part of it all. They have it sitting on a metal base and every single time you move it sounds like an empty metal filing cabinet popping. The mattress was also lumpy and just very uncomfortable.
As for safety, I'm not familiar with the areas surrounding Hartford, and I really don't know what it was, but it just felt unsafe.
If you are staying for one night passing through, it's not bad. I thought we were getting something better for the ratings and how much we paid (which for a motel, I definitely think was too pricey), but again for one night it wasn't the worst place I've ever stayed.