I like staying at this particular property because of its location. This time I took advantage of the all inclusive meal and drink option and it was worth it to me. All the staff were very pleasant and the guests I encountered were just as nice. My room was clean, but I'm not sure if this is a regular issue at the hotel, but 3 of the 5 days towards the end of my stay, I took very cold showers and it was not very delightful. I was co fused because the sink had hot water
Maintenance came to my room to check, said they would be back and I did not see them again. When I brought this issue up to the front desk when I was checking out, the front desk staff was not accommodating. I don't even recall receiving an apology. It was like this was my problem and too bad, it is what it is.