Guest User
September 25, 2022
We booked with *********** a week prior to arrival. The room was not allocated by the hotel, receptionists asking us questions making as if we hadn’t booked. Walking into the room we smelt the humidity and damp which put us off totally . We were told the lodge was fully booked so no rooms available to move us to. They sprayed the room which did not take the smell away. Rooms looked a lot better on the website, the price did not match the room. On a positive note, the restaurant staff were super friendly and the food was outstanding. Lovely sunset views from the deck . Pool was lovely however the sun lounges had no cushions .