We stayed here once for the nights of lights and had a lovely time so when we were picking a hotel for our wedding we wanted to stay here. We called several times leading up to the wedding and they let us know we would be staying in the corner room since it was our wedding.
Wellllll when we first went to check in they told us it was ready, we asked in passing about it being the corner and it sure wasn't. So we delayed check in for this corner room we were told we were getting.
We came back and checked in officially and turns out we didn't even get the corner room so that was confusing but ok whatever.
The rooms are nice and the patios are awesome but it was disappointing to not have the room we were promised.
And it's semantics at this point but a little acknowledgment of the wedding in our room with a simple card would have gone a long way. But alas we were just another room to them.
We will say that the valet guys were all so friendly and kind. If this review was for them alone it would be 5 stars.
As for the on site restaurant,
We had a really great bartender but they definitely didn't staff properly for how popular this spot gets.
All our drinks were really good but there were some big question marks on food we ordered.
We got the steak satay app and it comes with a salad... however the salad was saltier than the Dead Sea. It was inedible which for the price point was tragic.
We will be looking for another go to Saint Augustine Hotel.