Paradisus by Melia Gran Canaria

We went all inclusive in August . The hotel is beautiful. The grounds are spotless . The swimming pools are excellent but they have only two pools. We stayed for one week in August as a family of two adults and three teenagers . They have excellent activities everyday including a teen club for my teenagers. But boy did we starve. The food is dire. Simply dreadful . Everyday was the same breakfast lunch dinner . Boiled spaghetti , nachos , hot dogs , burgers, boiled bland chicken breasts raw meat and fish , stale bread, hotdogs for sausages salty paella and burnt vegetables still feature in my nightmares ! We went out after two days in search of fast food and snacks . The whole thing felt like a scam . Ok mean the hotel wanted €700 to upgrade us to a room with a sea view ! We had people hassling us everyday to sign up to some Meliá loyalty program . Very pushy and rude. The staff were great but the drinks were bland gassy and cheap. It s a shame cos it was such a beautiful hotel ! Won’t be going back

The best experience we’ve had in an all inclusive hotel in Europe! We traveled August 2024 (2 kids and 2 adults) The room was AMAZING! Spacious, modern, practical, sunny with plenty of amenities. It had a proper hair dryer and a steamer!! It came with a tend for the kids to play and colours and things to play with! The hotel was first class! Clean and super chic! Staff friendly and helpful! The people working at the kids and teen club were absolutely fantastic! Kids were begging us to go to their clubs and we managed to have a chilled time and catch time as a couple! A year has passed since we stayed and my kids keep on asking to go back! The open cinema was top notch but being able to see the stars from the astronomical observatory located in the hotel was a unique experience! The man who led the explanation and taught us everything about the stars and planets was very knowledgeable and engaging. The gym was fantastic and the sport activities were fabulous for someone who practises exercise on a regular basis. I would recommend this hotel to everyone! Families and couples!

Hotel is beautiful with all the indulgences you would expect. The rooms are spotless, cleaned and smell fresh daily. Like you’re always walking in to a new untouched room. The turn down service prepares the room perfectly and with the nighttime chocolate on the pillow brings a smile to me every night! Cocktails perfectly dressed and scrumptious , wine connoisseur waiting to offer his knowledge of what delights are available! The food is outstanding, by far the best I’ve had in a hotel all inclusive resort! I would 100% recommend this hotel for relaxation and indulgence! I have no faults or recommendations for improvement. However if you are looking to get about and explore the location wasn’t for us, there was little to explore or see nearby.

Amazing family holiday - I have stayed in 1,000’s of hotels and can honestly say the service from the staff during our stay was the best I have ever received, from Jose the hotel manager down to every staff member it was flawless, hotels and facilities are all amazing and we will be back very soon.

Where do I start… just got back and what an amazing holiday it was. I booked the reserve, which I highly recommend. The hotel was immaculate, the food and drinks were fantastic and the service was the best. Definitely thinking about my next visit again. Thank you for the perfect holiday.

We had a wonderful holiday. Great location, clean and a fantastic room with a breath taking view. Victoria at the reception planned all our excursions and she was the most amazing person. Truly enjoying her job and we are very grateful ❤️ I won the aloe Vera ritual massage by attending the workshop. Claudia did my massage and it was truly a heavenly experience. She has inner peace and made the expensive one to remember. She gave me amazing recommendation for skin care. thank you❤️ The only thing that we didn’t like, was being approached by the management of the hotel in regards to a timeshare with Circle group. They wanted us to commit and sign the document there and then although there was 15 days grace period to cancel. However, having read the reviews online, we did not want to do that. I wish they did not approach us and left us with some information to consider if we wanted to proceed. The overall experience was amazing. We had a great day in Rum factory excursion, coffee and wine excursion (sooooo amazing, it felt like being in a fairy tale ) and flea market in Morgan and stargazing with an actual astronomer. We thoroughly enjoyed our holiday and we will come back again.

The hotel is still pretty new so all the facilities are in great condition, modern and beautifully designed to contemporary taste. The staff are excellent, really friendly and helpful. Food is fantastic- we loved the sushi, the serano ham, fresh fruits and juices… Kids club was incredibly welcoming and fun. Our boys loved going and made friends there too. The magic show was lovely and they came home with magic tricks they’d learnt too! The restaurants are super- the main buffet has a high quality and varied offering that changes subtly from lunch to dinner and each day, and we also enjoyed lunch at Kanna (felt a little more special for lunch) and the more relaxed lunches by the pool at the shack (lovely salads and ‘fast food’ and snacks) but also the adult only restaurant was a treat and because kids club runs 8.45-10.45pm we were able to enjoy this whilst the kids went to supper with kids club! There are 3 more restaurants and another bar too. We had a nikte room which is very spacious and beautifully designed. We had to change because of a power cut so saw 3 different rooms but I think the nikte rooms without the sea view were better suited to a family with, in some cases 2 wardrobe/dressing areas, a little tepe to play in and more space. There were spare toothbrushes, etc in the room and dressing gowns and slippers for adults and children, plus a beach bag with beach towels and flip flops. They really had thought of everything- there were even fruit pouches in the fridge to help with little kids early morning hunger pangs! The rooms keys are on bracelets with a colour coded string- I never worked out the actual code but I discovered that our nikte package meant we could have slightly better wines and spirits so worth bearing in mind. It was a great system as we never lost our keys and it was nicer than the usual all inclusive bands. The pool area is very nice with lots of options but the usual issue occurred where people were ‘reserving’ beds before breakfast despite there being a sign to say this wasn’t allowed. It’s a shame the management weren’t more methodical in upholding this as it was the same people most days and simply removing their items and putting them in lost property would prevent it. (As it says in their warning signs by the pool) I gather in other hotels they do this and leave a card saying the time and their intention to remove if this bed is still unoccupied in another x minutes. We spoke to quite a few other guests who found this to be a problem here and in peak season I’d worry they’d run out of loungers as we sometimes struggled to find some in shade, even though there weren’t that many actual people around. The beach outside the hotel is ok- it’s brown sand so not particularly aesthetic but pleasant and easy to access. From the pool terrace it feels idyllic however as you can see the sea, the palm trees and the beach is obscured! So many great staff- Brian, Victoria, Daniel, Moha, raquel, Patri, Laura, Isa…b

A wonderful holiday from start to finish! We went from 19th - 29th June. Loved the room, it is beautiful and clean and has lots of lovely touches such as the shampoo and conditioner and chocolates on the bed in the evening. We really enjoyed the food and drink from all the restaurants. The sangria from Kanna is amazing! The food is Paseta was very delicious!. All the staff are friendly and helpful and nothing appears too much trouble. Beautiful sunny weather to enjoy the pools! The yoga and meditation classes were also fantastic - Isabel is a knowledgeable and kind teacher. Thank you to everyone at the hotel for a fabulous holiday x

A wonderful stay ! Rooms with a view on the sea, all details are well-thought, design and highly confortable, with all connections. Amazing resort with dedicated staff. Special mention to the spa, with local treatment based on aloe vera. Phytomer treatment thanks to highly professional therapists. All the staff knows how to anticipate your wishes ! I particularly enjoyed cocktails from The Réserve : try Mojito, pinacolada.