Myself and my husband have just returned from a week all inclusive holiday at this hotel. Firstly good points food and cleanliness of the hotel is brilliant. Staff not so good, some downright rude, others very friendly, nothing got explained fully only one part of the hotel you can smoke in, which includes vaping, no smoking on balconies or pool area unfortunately this wasn't explained at all. Entertainment is poor at night, table service poor at night not enough staff on and this is down to management, lots of plinky plonky music and saxophone playing. If you are over 70 you will probably love this we didn't. Lots of German guests who seem to be well catered for however we felt the English were frowned upon. Sunbed situation always a hot topic this was the highlight of our morning watching people put there towels out at 6.30 am. The shower and toilet are in a frosted glass combo which is strange. At one point in the smoking area Ash trays were removed.