I specifically picked this property for its charm, area and a front desk that's open during the day and evening. We arrived at 12 p.m. and wanted to drop our luggage off because check-in wasn't until 1 p.m. Nobody answered the bell at the locked gate or answered the phone. We returned around 1:15 and were let in. I suspect the two young people checking us in were there the whole time. They never asked for an ID, handed us our key and said it was down the hall to the left. We asked if they would call a taxi for us for the following morning because we needed to leave by 6 a.m. The young gentleman said he couldn't do that and maybe the person at the desk tomorrow would. Not helpful at all. We dropped off our luggage and left for the day and returned early evening. Our room was incredibly small and nothing like the picture on the website. There were 8 inches from the bed to the wall and on the other side the small nightstand was 4 inches in front of the bathroom entrance. We had an interior room and the window was frosted glass and had a flimsy latch. Had I not been with my husband I never would have stayed there due to security issues. We were right next to an ice machine and pool which were noisy at times. To top it off, when we turned the lights off to go to sleep, the drapes were not room darkening and the hall/corridor lights were bright and on all night. This room was certainly misrepresented and not worth the price point ($280 with tax).