We arrived at the hotel at 10pm after a wedding. We checked in at the front desk for our room and was provided a parking pass for the night. However, there were no remaining parking spots in the lot. When we asked the man at the front desk where to park, he suggested that we park in front of another guests car for the night since no one would be leaving. We asked if we could park on the street and he said yes, if we felt comfortable to....which made it sound as if that would not be a good idea. But given there was no other option, my husband parked the car 2 blocks away in the closest spot available. Upon entering our room, the floor was dirty, the top lock latch was broken and the bathroom looked only about half clean. At that point we did not feel safe staying at this location. The hotel clerk at the front desk had now left for his second job and the lobby was closed. We called the phone number on the front door and spoke to someone who ensured us that we could leave and receive a refund. 1 week later, after multiple follow up calls with the owner and *******, no refund has been given.