Cocolia Hotel

I am well travelled, but this place blew us away big time. One of the most charming hotels I've ever seen. Immersed in nature and with a wonderful sea view. The best part is the staff and particularly Isidro, whose kindness and generosity goes way beyond his professional duty. He is a truly marvellous host. Don't hesitate a moment!

The Rooms/Bungalows are wonderful, and well designed in every detail. You wake up to a fantastic view of the surrounding nature and can do bird watching from bed. Super nice place to escape from the daily routine. The manager is really caring and gives good recommendations too. This part was exactly what I was looking for. Sadly, the place is badly maintained. A lot of stuff is just badly repaired or not at all. The staff is disinterested and unmotivated. Towels and sheets didn’t get exchanged until we asked for it 5 days in, and we ran out of toilet paper and drinking water several times. We also didn’t have hot water the first few days. The worst part is the restaurant though. Some of the food was not edible, the dishes several times arrived with missing parts from the menu. And this for way higher prices than what you pay at the local restaurants. The hotel claims the breakfast is included but you just get a tiny bowl of fruit and yogurt, with super dry bread on the side (we even had to ask for this every time despite it supposedly being a part of the menu). Good rooms, bad service and food. Overpriced. Seems like there was a good concept originally, and now just runs for profit.

Good pictures do not make good hotels : Cocolia might be an acceptable place to feed up your instagram but no serious hospitality should be expected from this place. Manager on duty is as friendly as an ATM, help and services are inexisting, wifi and hotwater are random...Top of the pop : what they call a continental breakfast is in fact a micro portion of fruits with ONE slice of bread from supermarket (no butter, no jam) ; and what they describe "secluded" must be translated "far away from everyting, 40 minutes walk from the beach and the village at the end of an unbearable bumpy road" (car damages guaranteed). Much better to stay in an unpretentious local cabana.

In Mazunte its the place to stay. Super friendly and helpful stuff, amazing location, excellent service and top clean rooms. You have an amazing view, really good restaurant with wide choices. They have a Palapa (roof covered yoga area too. I hope they start regular yoga classes soon. (when you arrive first time by car: go into Mazunte center, than turn right toward to the beach -at the first paved road you find after the Pharmachy-than turn right right after Kometa caffe shop. You will arrive to the cemetery, where you take a right...from here you follow the signs of the Hotel Cocolia)

It’s a very unique Hôtel . Love the architecture

Love the design of the hotel, it is worth the visit. Operation could be a bit better, limited menu at the restaurant.