Caldera Edge Suites

The reviews don't do this place justice. The junior suite we stayed in was lovely, especially for the money we paid. The room was small but adequate. It was clean and tidy. The hot tub was lovely and warm. The views are stunning and it is in a great location, although it is hard to find initially. Our only negatives would be it was very difficult to check in as we were delayed and arrived late. There was no one to see and no one answered the phone. It could do with a small kettle and maybe and information sheet with the wi-fi code and what to do when leaving.

This place is awful - nothing like the website photos. Room was damp. Hot tubs full of dirty water and not cleaned. Staff not present and when they were not only rude but aggressive and intimidating. Cancelled our reservation whilst we were there after 1 night even though had paid in full for 4 nights - a complete scam!! Please do not stay here!

Finding the place wasn’t too easy due to the fact that there aren’t any signs with the hotel name. There wasn’t a hotel lobby, only a restaurant where we were immediately surrounded by come drink here guys. They did have luggage storage, however, it was out in the open where we hoped nobody would take our things. So now onto the room. The view was stunning, picturesque and one of a kind. The outdoor hot tub nasty, brown rings at water level, hair and random debris. Benches around the so-called outdoor tub were stained. Upon entering this $500 Honeymoon suite, it was concerning. Only one towel for each of us and one hand towel. The towels we got were stained, bathroom sink was disgusting and a very dirty sink cup. TV in bedroom didn’t work, no Wi-Fi for options of streaming. So back to the outdoor hot tub, the path we took to get there is frequently visited by random people and tourists, which meant no-privacy. They just allowed people to come and go. A “Do Not Enter” sign would have been something. So I guess if you want motel 6 service in Santorini, you can stay here. But don’t waste your money. The next morning 1 hour before check out, the clerk is peeking in our window, then he comes back a few minutes later to ask if we are checking out…he seemed impatient and almost harassing. So we left the room and put our bags back into the so- called luggage area, which was just up against the glass wall at the entrance of the bar. We asked to sit so we could kill some time, they obliged. Once again the sharks attacked us…drink, drink. We politely declined and started to drink our energy drinks we had. The hotel clerk leaned over the rail and began to say, not quietly, that we couldn’t have our drinks in this area. We talked to a local and this could be a law, however, it was his approach. After spending $500 for the crappy suite, you would think that at least there would be a sitting area not attached to the restaurant. So we put 2 open cans into our bag, sat for a couple minutes and left. Never again to return. Worst stay in all of Europe, stay somewhere else. This place has no lobby to call for inquiries. I guess we just paid for the view…tourist trap!

We only have this 2 stars so people.are more likely to read it, 100% 1 star stay. The staff we rude, disorganised and didn't really understand what we had booked. Eventually shown to our room after the manager barked our room number from the stairs. We stayed in the honeymoon suite with bancony and outside hot tub. The room smelt of damp, very overpowering smell when we first walked in. The wall light was taped onto the wall. There was rust running down the wall from a light as well. Bath mat was grubby with hairs in it. When we went outside the views are amazing but the hot tub was full of hair and dead flies, obviously hadn't been cleaned. Filter didn't appear to work either. There was 2 cigar ends on the floor, only thing they had done was made the bed. Would be surprised if the sheets were even changed. My wife was pregnant so we decided not to stay and walked out due to the unhygienic conditions. No coffee machine or iron either. Would not recommend at all!!!