Hotel Wing International Sapporo Susukino

The accommodation boasts clean, spacious rooms and excellent service with helpful staff. It's conveniently located near dining and shopping options, offering a variety of breakfast options. Some guests noted comfortable beds.

Live here for 3 nights, good price with clean room! Staff are nice and walking distance to Susukino station. Lots of food in the neighborhood!

Cleanliness was good. Location was decent. But the service of this hotel was absolutely horrible. I rented a car to travel around sapporo, hence i picked this hotel because it stated that they have private parking available, even though it wasn't free. My rental car was a Mitsubishi Ek Space, a small compact car meant for 2 people. Upon arrival (Thursday night), the concierge informed me that my car was too tall to park in their private parking, and i could pay the same price and park at the public carpark directly beside the hotel. As it was a short 30 seconds walk, I didn't think much about it and agreed. On the next night (Friday night), when i arrived back at the hotel, the public carpark (along with all public carparks in a 1km radius of the hotel was full). I went into the hotel telling them about my situation, and asking if i could park in their private carpark (I could see there were some available lots). But the hotel staff insisted that my car can't fit. One of them even said to me "It is not our responsibility to find you a parking lot". I was fuming. I literally booked your hotel because you stated on your website that private lots were available. If i had known about the restrictions, i would have booked another. We argued for 20mins, with the staff insisting that it's my own issue, and not the hotels responsibility. Ultimately i waited 20-30mins at the public carpark, and finally got a lot. The same situation happened the next night (Sunday night). I had never seen such restrictions before, and such poor staff service. I recommend anyone that's staying in this hotel to double check their car, as my car was a small compact car and still failed their restrictions. God knows only sedans are allowed in their lots.