The Royal Park Canvas Sapporo Odori Park Reviews
The Royal Park Canvas Sapporo Odori Park
1-12 Odorinishi, chuo-ku, Sapporo, JapanView Hotel Details
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The Royal Park Canvas Sapporo Odori Park Guest Reviews
4.5/5
Great
245 review
Verified reviewsLocation4.7
Amenities4.3
Service4.5
Cleanliness4.7
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All Reviews(245)
Positive reviews(237)
Reviews with photos/video(107)
Clean and tidy(56)
Loved the view(35)
Amenities lacking(32)
Great location(24)
Easy to get around(23)
Convenient for shopping(18)
Tasty food(15)
Well designed(12)
Negative reviews(8)
Anonymous User
Cabin Floor Standard Twin
Stayed in Apr 2024
Couples
10 review
Outstanding
Posted on Apr 6, 2024
At the heart of City centre. Convenient to bus stop and subway! Don't forget to check out Donguri, a tasty and delicious bread store nearby (;
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.We are glad that we were able to make your Sapporo sightseeing experience a better memory.Our hotel is located in front of the TV Tower, in front of Exit 23 of Odori Station.We have a handmade map of nearby restaurants available at the front desk, so please feel free to ask if you need one.All of our employees look forward to having you visit us again.Front desk Natsumi
Anonymous User
Gallery Floor Standard Double
Stayed in Feb 2024
Friends
21 review
Outstanding
Posted on Mar 9, 2024
the location was perfect and the hotel vibe was warm and cozy. I feel safe in this hotel. The room was small but it was comfortable. No tv in the room but you will be out and about for the whole day. Would definitely come back here but the prices are steep.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.We are very glad to hear that you liked the atmosphere of our hotel and that you had a comfortable stay.We will continue to strive to provide a comfortable stay for all our customers.We look forward to seeing you again.Front desk Nozomi
Tsang
Gallery Floor Deluxe Twin Park View
Stayed in Feb 2024
Family
3 review
Posted on Feb 27, 2024
No information on the hotel was provided in our room.
The room was extremely cramped. The space at the end of the bed was very small and we often bumped into the corners of the bedframe when passing by. The hotel staff are aware of this as they have put bumpers on the corners, but this is not an ideal solution.
There was no space to plug in and place an electric kettle.
The room was very hot and there were problems with the air conditioning.
The staff member at the front desk with a black suit had a poor attitude. She had an unwelcoming expression and responded to our enquiries with a cold tone, as if we were disturbing her.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.However, we sincerely apologize for the inconvenience caused due to our inadequate response.Based on the valuable evaluation we received, all of our staff will strive to improve our services so that our customers can use our hotel with peace of mind.We are currently working on an improvement plan regarding the corner of the bed.We will strive to improve the hotel as soon as possible so that our customers can spend their time comfortably.We look forward to seeing you again.Front desk Nozomi
Joone
Cabin Floor Superior Twin Park View
Stayed in Feb 2024
Other
13 review
Posted on Feb 18, 2024
Just outside one of the train exits. That's the main thing I like. Other than that, not much. Hotel's breakfast was nothing special. Not much amenities, and room was very very small. Not quite worth for price paid.
Response from Property: Thank you for staying with us at The Royal Park Canvas Sapporo Odori Park. We appreciate your valuable feedback. Regarding our breakfasts, it is inclueded a lot of Hokkaido ingredients. Gursts would get experience Hokkaido culture through the meals. However, we strive to make it better. Therefore, we are looking forward to see you again. Thank you! All the best, MIU
천재쭌
Gallery Floor Superior Twin Park View
Stayed in Jan 2024
Family
3 review
Outstanding
Posted on Jan 15, 2024
This is the hotel where I stayed during the past family trip to Sapporo. The room condition is good, and all the staff members are nice and friendly. Especially, the location is very convenient.
Response from Property: Thank you so much for staying with us at The Royal Park Canvas Sapporo Odori Park. We are sincerely appreciate your valuable feedback. We are delighted to hear that you have enjoyed staying with us. We hope that you have wonderful experience in Sapporo and to see you again. Thank you. All the best, frontdesk Miu
Guest User
Gallery Floor Standard Double
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 6, 2023
it was all good.The room wjas so clean that we could enjoy our stay there.
Response from Property: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Front Desk Nozomi
Anonymous User
Cabin Floor Superior Double Tower View
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 27, 2024
Great location, great service with prompt response. Especially when you left something in the room after checkout. If you plan to drive, will have to park in the parking lot near-by.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you very much for posting your review.We are very glad to receive your compliments regarding our location.At our hotel, you can see the TV Tower, the symbol of Sapporo, up close from the rooftop, lounge, and guest rooms.Please try finding your favorite place.Our hotel does not have a parking lot.We have two affiliated parking lots available. Please note that parking may not be possible depending on the type of vehicle.If you have any questions regarding parking, please feel free to contact us.We will continue to strive to further improve our services so that all our customers can spend their time comfortably.We look forward to seeing you again.Front desk Yuka
Kamrul Mahmud
Gallery Floor Standard Double
Stayed in Mar 2024
Solo travellers
5 review
Posted on Mar 8, 2024
Stayed 4 nights in total, no consideration for long stay, asked for a late check out but bluntly refused unless i pay an hourly rate. 11am check out is too early.
No TV in the room, i was offered projector but that is joke, the room is too tiny and there is no place to mount the projector. Overall unsatisfactory stay, will not be staying here again in my future visit to this city.
Response from Property: Thank you very much for selecting The Royal Park Canvas Sapporo Odori Park.Appreciate also for taking time to share your feedback. As indicated in the policy section, hotel check-out time is 11:00,which is practiced at many accommodations in the region as well as the 1000JPY/h late check-out charge. The idea of being a TV-less hotel has been happily accepted as TV is replaced with other digital gadgets these days. We also wish our guests to enjoy a digital free environment during their holiday. Thus we placed an in-room turntable with a cool vinyl collection at Lounge. In regards to the room size, we suggested upgrading from Standard Room to Superior Room, and it was rejected.Sad to learn we didn't meet your standards, yet we do appreciate you for being our long-term staying guest. NozomiFront Desk
Nartwanee
Gallery Floor Deluxe Twin Park View
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Apr 23, 2024
Great location with nice view from our room. Food is okay. Parking lot is a bit far.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review.We are very glad to receive your compliments regarding the scenery and location.At our hotel, you can see the TV tower from your room, lounge, and rooftop.It is lit up at night and offers a beautiful view.We will continue to strive every day to satisfy even more customers.We look forward to seeing you again.Front Desk Yuka
KatherineCWY6
Cabin Floor Standard Twin
Stayed in Aug 2023
Friends
3 review
Posted on Aug 10, 2023
Trendy hotel. A bit small but enjoyable. Next door and nearby are shopping centres and downstairs link to subway.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you again for sharing your review with us.We are looking forward to seeing you again.Front Desk Nozomi
JJ Locke
Adjoining Gallery Floor Superior Twin
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 10, 2024
close to mrt entrance (just next door)
nice view from hotel and hotel room.
got it with offer price on trip.com
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.Our hotel is located in front of subway exit 23, and has been well received for its excellent accessibility.We are glad that you were satisfied with the location of our hotel.From the rooftop, you can see Odori Park and the TV Tower right in front of you.The "Park View" type of room allows you to enjoy a wonderful view from the window, so please refer to it next time you have the opportunity to make a reservation.We are looking forward to seeing you again.Front Desk Nozomi
Guest User
Gallery Floor Standard Double
Stayed in Jul 2023
Couples
3 review
Very Good
Posted on Jul 7, 2023
Very cozy with muji style hotel. Near to the train station and shopping mall. Very gd location.
Response from Property: Thank you for staying with us at The Royal Park Canvas Sapporo Odori Park. We sincerely appreciate your valuable feedback. We are very glad to hear that you have enjoyed staying with us. Hope to see you here again. Have a lovely day. Thank you. Best regards, Front Desk Nozomi
Guest User
Gallery Floor Standard Double
Stayed in Jun 2023
Other
4 review
Great
Posted on Aug 10, 2023
Great location. Very modern and great designed. The rooftop bar was amazing. Hugely recommended
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you again for sharing your review with us.We are very glad to hear that you liked the view from our hotel.We are looking forward to seeing you again.Front Desk Nozomi
J.travel
Adjoining Gallery Floor Superior Twin
Stayed in Jan 2024
Family
10 review
Outstanding
Posted on Jan 10, 2024
great location (Odori Park Station)
great view (Tv tower, roof top)
nice ambience in hotel
Response from Property: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Front Desk Nozomi
Guest User
Cabin Floor Standard Twin
Stayed in Dec 2023
Family
6 review
Outstanding
Posted on Dec 12, 2023
Not much to complain about this hotel. It's just opposite Sapporo TV station n in quite central area. Easy to get around.
Response from Property: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We are sincerely appreciate that your valuable feedback. We are very glad to hear that you have enjoyed staying with us. We are delighted that we could support your trip. We will keep trying to do our best to make all guests feel comfortable. We are very looking forward to welcoming you.Have a lovely day. All the best, Front desk Nozomi
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