Residence Inn Sarajevo

Residence Inn Sarajevo Reviews

Residence Inn Sarajevo

Skenderija 43, Sarajevo, Bosnia and HerzegovinaView Hotel Details
Residence Inn Sarajevo
Residence Inn SarajevoResidence Inn SarajevoResidence Inn Sarajevo
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Residence Inn Sarajevo Guest Reviews

4.5/5
Great
91 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
Filter by:
Sort by:
All Reviews(91)
Positive reviews(89)
Reviews with photos/video(6)
Awesome rooms(10)
Awesome stay(9)
Clean and tidy(6)
Delicious breakfast(6)
Convenient location(5)
Awesome amenities(4)
Negative reviews(2)
Anonymous User
Stayed in Jan 2023
Friends
12 review
3.7/5
Posted on Jan 9, 2023
King studio is very large and with such a big tv, everything is good except little wool on the pillow
Response from Property: Dear, Thank you for staying with us. We hope to see you again. Best regards, Amel Hadzic Front of House Manager
Guest User
Stayed in Dec 2022
Business travellers
1 review
1.0/5
Posted on Dec 14, 2022
I did not get to stay in this hotel because the airline that I booked through Trip.Com cancelled their flight 2-hours before it departed Luton airport. I did not get to Sarajevo thus I lost the cost of this hotel accommodation, a four-day car hire, and the flight itself. Trip.Com must validate the efficacy, trustworthiness, and quality of service provided by all of its supply chain - it can not process their customer's money without accepting liability for their supply chain partners. I am not a satisfied customer because I didn't get to experience the service provided by this hotel. Is it the hotel's fault - No. Its Trip.Com's fault for engaging an unscrupulous airline like Wizz Air
Response from Property: Dear, We are sorry for your situation. We hope that we will have a chance to welcome you in our hotel. Thank you for your feedback. Best regards,Amel HadzicFront Office Manager
cxxxwu
Stayed in Sep 2022
Business travellers
19 review
5.0/5
Outstanding
Posted on Oct 16, 2022
Good location. Just a minute away from the river side. Breakfast is good.
Guest User
Stayed in Feb 2022
Business travellers
26 review
4.2/5
Very Good
Posted on Mar 7, 2022
Spacious room, very nice and well maintained, no alcohol in the hotel.
wang_jin456
King Studio with Sofa Bed and City View
Stayed in Apr 2024
Friends
31 review
4.5/5
Great
Posted on Apr 8, 2024
There is a cute girl at the front desk who is a little bit fat. She is very friendly and answers all questions. The breakfast is a bit average. The hotel is within walking distance to the attractions, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear Wang,It sounds like you had a pleasant interaction with the friendly front desk staff, and it's great to hear that they were helpful during your stay.Please know that we take your comments seriously, and we will address the issues about breakfast you've raised to ensure a better experience for our guests in the future. Thank you for bringing this to our attention. It's wonderful that the hotel's location made it convenient for you to access nearby attractions. Thank you for sharing your experience with us!Best regards,Fatima HodzicFront Office Agent
Guest User
Studio with Two Single Beds and Sofa Bed
Stayed in Mar 2024
Friends
22 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Very good hotel, large and clean rooms, new facilities, rich and delicious breakfast, reasonable price, good location
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for staying with us and for your review.We are glad that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor
Anonymous User
Stayed in Jul 2023
Couples
6 review
2.2/5
Posted on Jul 22, 2023
The service of the hotel is too bad. I can open the room to other people in the middle of the night and suddenly open the door to come in. Marriott is the worst! Hotel parking has to be booked in advance, and there is no reminder when booking. It is very troublesome to park by yourself, and you have to find a place far away. The only good thing is that the room hygiene is OK. The hotel breakfast is so-so, the overall impression is too bad!
Original TextTranslated by Google
Response from Property: Dear, Thank you for choosing Residence Inn Sarajevo. I do apologize for any inconvenience that you have experienced. Rest assured that we will take your feedback very seriously and we will take appropriate measures.Thank you again for staying with us, and we do hope to see you again. Best regards, Amel HadzicDeputy Hotel Manager
San Succi
Stayed in Jun 2023
Family
65 review
5.0/5
Outstanding
Posted on Jun 14, 2023
The hotel is very close to the old town of Sarajevo, and the room is relatively large in European hotels. And there is a full set of kitchen utensils in the room, such as stoves, pots, tableware, large refrigerators, and dishwashers. You can buy them in nearby supermarkets and make them yourself. The breakfast is relatively rich, with Western food and local specialties, there is always something suitable for you.
Original TextTranslated by Google
6/10
Response from Property: Dear, Thank you for staying with us and for your lovely words. We are happy that you had great time here. Hopefully, you will come again. Best regards, Adnan Cviko Front Office Supervisor
Guest User
Stayed in Nov 2023
Business travellers
22 review
5.0/5
Outstanding
Posted on Nov 5, 2023
A hotel with a very good location and good rooms. There are good restaurants nearby. There are free hot drinks at the end of the day. I will stay here again in the future. recommend!
Original TextTranslated by Google
2028102787
Stayed in May 2023
Friends
25 review
4.2/5
Very Good
Posted on Jun 4, 2023
Warm service, rich breakfast, well-equipped room facilities, overall good.
Original TextTranslated by Google
Response from Property: Dear, Thank you for staying with us and for your kind words. We are happy that you had good time in our Hotel. Hopefully, you will come again. Best regards, Adnan Cviko Front Office Supervisor
Guest User
Stayed in Oct 2023
Friends
1 review
3.2/5
Posted on Oct 12, 2023
1. There are no slippers. I called and they didn’t deliver them on the same day. They said they were gone and they would give them to me tomorrow... nb 2. I forgot to take my sandals when I checked out, but the hotel later said I didn’t have them.
Original TextTranslated by Google
Anonymous User
Stayed in Apr 2023
Couples
97 review
5.0/5
Outstanding
Posted on Apr 6, 2023
The breakfast in the hotel is very rich. It is also very convenient to walk to the scenic spots. It takes about 5 minutes to go to the Latin Bridge. It takes about 1 minute to walk to the river. There are also shopping malls around. Overall, it is very convenient.
Original TextTranslated by Google
Response from Property: Dear Mr/Mrs,Thank you for staying with us and for your kind words.We hope that you will come again.Best regards,Adnan CvikoFront Office Supervisor
Guest User
Studio with Two Single Beds and Sofa Bed
Stayed in Jan 2024
Family
12 review
4.0/5
Very Good
Posted on Feb 8, 2024
Nice hotel The sofa bed is huge Breakfast is also good
Original TextTranslated by Google
Guest User
Stayed in Oct 2023
Friends
10 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Nice environment, close to the old town, convenient for travel
Original TextTranslated by Google
Wudidabaobei131419
King Studio with Sofa Bed and City View
Stayed in Apr 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is very big, very nice
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for staying with us and for your review.We are happy that you had nice time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor