Schlossrestaurant Neuschwanstein

Amazing location. You get to drive up almost to the castle and leave the car there. We were able to do an early castle tour then go back and check out. Great view of castle from our room. Shared bathroom but that wasn’t really an issue. Great breakfast. Staff friendly . Highly recommend for convenience

I am so disappointed and sad to be writing this review. Neuschwanstein is a magical place for me, this is my fifth visit to the castle and third stay as a guest at Schlossrestaurant Neuschwanstein. We stayed here overnight for our honeymoon. From the moment we arrived, the staff gave us attitude. It was not the warm Bavarian welcome that I remembered. The staff were dismissive and rude. It wasn’t that they did anything “wrong” per se, but they literally scoffed at our very basic requests and even rolled their eyes amongst each other when we requested help to order a taxi as we only had internet on our phones and couldn’t call. We would have walked (like I have every other time), but I am pregnant and we have two 30kg suitcases and hand luggage. I’m very upset to say that after visiting and staying here since I was 16, I won’t be returning or recommending this place as I have so many times before.

Location was awesome! 3 * for hotel (similar to a nice hostel), however, they get 10 * for the location. If you have a booking at this hotel, you get to drive up the mountain and get close to Neuschwanstein castle. Also, everyone leaves after 5 pm and you have the area to yourself. My husband and I walked to Mary's Bridge early in the morning and we were the only ones on the bridge as the sun was rising. Spectacular! I would highly recommend this hotel for the location. Also, we ate at the restaurant and the meals were delicious and the staff was very friendly. We sat outside and enjoyed the sunshine and view of the castle.

Great location if you want to be the closest to the castle (about 10 minute uphill walk on paved road). You have a view of the castle at night from the back patio. The rooms themselves are okay, but shared bathrooms (down the hall and a few steps) in the middle of the night for an older couple, maybe not so much. Just something we will remember for future trips. There were a group of people sitting below in the patio area until about 10pm that were pretty noisy. Not so good after a long day of travel. Nice to have the castle area to yourself whether you are doing a walk in the evening or in the morning. On our route the closest food was in Fussen which is just a few miles away.

Liked: The location is what makes this place bearable. It's so near the castle, you look up and see the turrets when you park, so it saves that monster walk up the drive. You will be less than 5 mins from the castle, to make a nice early visit for photos in the morning. Disliked · The hotel felt more like a youth hostel. We arrived nearby around 6, and knowing that the hotel restaurant closed at 3 ish, decided to get dinner before checking in. Unfortunately I'd not spotted that they want you to check in by 5! I called the hotel as soon as I realised, so we drove straight over, luckily there is an intercom, which connected us to someone who gave a code to open a key box to let us in. The inside is sadly lacking in any style, it's perfectly clean and functional though, just very dated and bland, pity as the outside looks so pretty. We had a room with shared bathroom as it was all that was available when we booked. It is the first and last time we ever do that! The 2 showers and 2 toilets were again clean, but the noise of people getting up during the night, doors locking and unlocking, was a bit too much for us. It would have been ok if the price reflected the rooms, but we have been paying around this much per night our whole road trip (£100 ish) and stayed in many fantastic places. Unfortunately this just didn't live up to the price tag. Breakfast was quite a nice buffet, except for the flies all over the bread rolls. This was the only time we saw any staff, as non are there if you arrive after 5pm. So there's nowhere to get a drink or food at all overnight.