Citizenm Seattle Pioneer Square

Design and Technology: The modern design and technological features, including smart room controls via iPads, automated blackout blinds, and innovative layouts, are frequently highlighted as standout elements.(based on 9 reviews)

Had a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking. The lobby is very interactive with accessible board games, lounge area and bar. Highly recommended!

very rude, rigid and un accommodating public relations personnel. Unreasonable and unusual cancellation policy, be aware to read their website policy. I lost $1720 on my 3 nights 3 room booking due to a few hours late in cancellations and they took my whole booking payment with zero refund. I called four times and all the times I had to wait 20 to 30 mins before Shirley picked up. She initially offered change of dates but with no choice of any other locations which didn’t work for us (we are from very far). And then that was it. No consideration. No curtesy. Not any other resolution. I was only asking for 2 nights refund because they were canceled 24 hours beforehand (the advertised cancellation time), and they can still rent out the rooms to other customers. She shut me up, hung me up, didn’t want to be bothered. It was Absolutely the worst experience I have in 30 years of traveling (two times per year). I will never book anything from Citizens again.