Ibis Styles Ambassador Seoul Gangnam

Ibis Styles Ambassador Seoul Gangnam Reviews

Ibis Styles Ambassador Seoul Gangnam

431 Samseong-ro, Gangnam-gu, Seoul, 06195, South KoreaView Hotel Details
Ibis Styles Ambassador Seoul Gangnam
Ibis Styles Ambassador Seoul GangnamIbis Styles Ambassador Seoul GangnamIbis Styles Ambassador Seoul Gangnam
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1 night

Ibis Styles Ambassador Seoul Gangnam Guest Reviews

4.3/5
Very Good
325 review
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(325)
Positive reviews(308)
Reviews with photos/video(67)
Awesome stay(94)
Easy to get around(29)
Delicious breakfast(22)
Great value for money(19)
Toiletries were average(17)
Convenient for shopping(14)
Close to airport(9)
Friendly front desk staff(7)
Negative reviews(17)
Guest User
Standard Double Room
Stayed in 2024年6月
Business travellers
1 review
2.2/5
Posted on 2024年6月16日
Can I just say that photos provided from the hotel is extremely deceiving?! We checked in and was stunned when we walked into the room because of how aged the room was as compared to the contemporary style in the photos. These rooms were definitely not well kept. I feel like I went back in time! Honestly, I feel a little dirty if I don’t walk in the room with shoes on. When I asked if we can switch because it was not complementary to the photos online, they immediately shut me down without even trying to look through their system stating that they are completely booked. My presumption is that non-members or members that book through other travel agencies are assigned to these rooms. Regardless, I would definitely not recommend this hotel.
Anonymous User
Superior Twin Room
Stayed in 2024年1月
Couples
1 review
3.7/5
Posted on 2024年1月16日
1. Location was not as near to the subway as expected (it’s slightly >10min walk so it’s highly not recommended in winter), better to use the bus (5min). 2. Cleanliness was alright at first. But subsequently, I think the cleaning lady got lazy and the daily servicing worsened day by day. (So I’m glad I only booked 3 nights here). Also, bits of small plastic food packaging/flyers (apologies but only have a blurry pic below) left by the previous guests under the bed were not thoroughly cleaned so the carpet area is kind of dirtier than you would expect. 3. Airport bus was also further than I expected. The bus stop name mentioned its hotel name so I thought it would literally be right outside but nope, it was across the road and we had to drag our heavy luggage across the long zebra crossing (with patches of uneven road)… 4. Perhaps one commendable thing would be their staff at L1 reception, really helpful and there’s also a luggage weighing machine (in case you overbuy and need to check like me)
Response from Property: Thank you for taking the time to tell us about your experience at the Ibis Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Seoul Gangnam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
เขี้ยวกุด
Superior Twin Room
Stayed in 2023年12月
Friends
7 review
4.5/5
Great
Posted on 2024年1月9日
The breakfast is good , the restaurant is large The direst transport to the Incheon Airport by the limousine airport bus ( 6103 non stop ) from the city airport tower ) and there are the free taxi go to hotel I stayed 2 time The second time I stayed the standard room The bathroom is so small The hotel is clean , renovated and free water , microwave in rest rooms for guests at the 14 floor
6/9
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Guest User
Superior Double Room
Stayed in 2024年6月
Solo travellers
1 review
4.2/5
Very Good
Posted on 2024年6月23日
The location is ok. You need to walk 7-10 mins from airport bus stop. Room is comfortable for solo traveler. There's lot of restaurants around this area for you to wait until check-in time. Cleanliness is ok.
Guest User
Superior Twin Room
Stayed in 2024年6月
Business travellers
1 review
4.2/5
Very Good
Posted on 2024年7月14日
A room a bit small for 2 people but the bed is very comfortable. Breakfast were great but slightly change day by day. Location were great close to coex and subway
Casey Poon
Standard Double Room
Stayed in 2024年6月
Solo travellers
4 review
5.0/5
Outstanding
Posted on 2024年6月7日
Ibis Styles Ambassador is in great location, easy transportation and lots of choice on food and beverages, hotel facilities are comprehensive, room is a bit small but ok, services are very good.
Anonymous User
Superior Double Room
Stayed in 2024年5月
Family
9 review
5.0/5
Outstanding
Posted on 2024年6月3日
The lady at the front desk is very nice and kind. She gave us the great information and answered all the questions in good english.
Guest User
Standard Double Room
Stayed in 2024年1月
Solo travellers
1 review
3.7/5
Posted on 2024年1月10日
Over all very satisfied, nice room & good location.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Sum Yu
Superior Double Room
Stayed in 2024年4月
Couples
7 review
4.0/5
Very Good
Posted on 2024年4月8日
Nice clean room. The room size is decent and right next to the street of restaurants. Around 10min walk from the metro station
Response from Property: Thank you for taking the time to tell us about your experience at the Ibis Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Seoul Gangnam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely
Lydia Yeung
Standard Double Room
Stayed in 2024年3月
Solo travellers
2 review
3.2/5
Posted on 2024年3月5日
Although the hotel is not close to the station, it’s close to the bus station and airport bus station! The staff are all nice and helpful!
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
LombardHerman
Standard Double Room
Stayed in 2024年2月
Solo travellers
1 review
2.7/5
Posted on 2024年2月25日
Great location, very posh. Great hotel, although I couldn't find the main light switch and take a toothbrush, not provided.
Response from Property: , We very much appreciate your comments regarding your stay at the ibis seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Chulsoo
Standard Double Room
Stayed in 2024年1月
Business travellers
3 review
3.2/5
Posted on 2024年1月27日
Stayed their basic room for one night. The mattress was not comfortable at all. The interior of the room is getting old. They need updates soon. The location of the hotel is good, very closed to Coex and Hyundai duty free shop.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
travelismysoul
Standard Double Room
Stayed in 2024年1月
Solo travellers
11 review
3.7/5
Posted on 2024年1月9日
Hotel location is good close to airport bus stop. A little walk to the subway station. near alot of good food further walk down the lane. Only thing is the hotel looks very dark in the room. Lights are rather dim and old. But everything else is ok.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Anonymous User
Superior Double Room
Stayed in 2023年12月
Solo travellers
2 review
5.0/5
Outstanding
Posted on 2024年1月27日
Great location and price. Clean rooms, friendly staff. Just 2 minutes away from a bus stop, very convenient.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
Standard Double Room
Stayed in 2024年5月
Business travellers
5 review
5.0/5
Outstanding
Posted on 2024年5月16日
Good and convenient, checkin possible in late night ~~~~~~
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.