Ibis Styles Ambassador Seoul Gangnam

Ibis Styles Ambassador Seoul Gangnam Reviews

Ibis Styles Ambassador Seoul Gangnam

431 Samseong-ro, Seoul, South KoreaView Hotel Details
Ibis Styles Ambassador Seoul Gangnam
Ibis Styles Ambassador Seoul GangnamIbis Styles Ambassador Seoul GangnamIbis Styles Ambassador Seoul Gangnam
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1 night

Ibis Styles Ambassador Seoul Gangnam Guest Reviews

4.3/5
Very Good
297 review
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.3
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All Reviews(297)
Positive reviews(284)
Reviews with photos/video(59)
Clean and tidy(55)
Great location(27)
Easy to get around(23)
Great value for money(17)
Delicious breakfast(16)
Perfect for business trips(14)
Small room size(11)
Convenient for shopping(11)
Negative reviews(13)
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Couples
1 review
3.7/5
Posted on Jan 16, 2024
1. Location was not as near to the subway as expected (it’s slightly >10min walk so it’s highly not recommended in winter), better to use the bus (5min). 2. Cleanliness was alright at first. But subsequently, I think the cleaning lady got lazy and the daily servicing worsened day by day. (So I’m glad I only booked 3 nights here). Also, bits of small plastic food packaging/flyers (apologies but only have a blurry pic below) left by the previous guests under the bed were not thoroughly cleaned so the carpet area is kind of dirtier than you would expect. 3. Airport bus was also further than I expected. The bus stop name mentioned its hotel name so I thought it would literally be right outside but nope, it was across the road and we had to drag our heavy luggage across the long zebra crossing (with patches of uneven road)… 4. Perhaps one commendable thing would be their staff at L1 reception, really helpful and there’s also a luggage weighing machine (in case you overbuy and need to check like me)
Response from Property: Thank you for taking the time to tell us about your experience at the Ibis Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Seoul Gangnam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
เขี้ยวกุด
Superior Twin Room
Stayed in Dec 2023
Friends
5 review
4.5/5
Great
Posted on Jan 9, 2024
The breakfast is good , the restaurant is large The direst transport to the Incheon Airport by the limousine airport bus ( 6103 non stop ) from the city airport tower ) and there are the free taxi go to hotel I stayed 2 time The second time I stayed the standard room The bathroom is so small The hotel is clean , renovated and free water , microwave in rest rooms for guests at the 14 floor
6/9
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travellers
1 review
3.7/5
Posted on Jan 10, 2024
Over all very satisfied, nice room & good location.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Sum Yu
Superior Double Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 8, 2024
Nice clean room. The room size is decent and right next to the street of restaurants. Around 10min walk from the metro station
Response from Property: Thank you for taking the time to tell us about your experience at the Ibis Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Seoul Gangnam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely
Lydia Yeung
Standard Double Room
Stayed in Mar 2024
Solo travellers
2 review
3.2/5
Posted on Mar 5, 2024
Although the hotel is not close to the station, it’s close to the bus station and airport bus station! The staff are all nice and helpful!
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
LombardHerman
Standard Double Room
Stayed in Feb 2024
Solo travellers
1 review
2.7/5
Posted on Feb 25, 2024
Great location, very posh. Great hotel, although I couldn't find the main light switch and take a toothbrush, not provided.
Response from Property: , We very much appreciate your comments regarding your stay at the ibis seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Chulsoo
Standard Double Room
Stayed in Jan 2024
Business travellers
3 review
3.2/5
Posted on Jan 27, 2024
Stayed their basic room for one night. The mattress was not comfortable at all. The interior of the room is getting old. They need updates soon. The location of the hotel is good, very closed to Coex and Hyundai duty free shop.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
travelismysoul
Standard Double Room
Stayed in Jan 2024
Solo travellers
10 review
3.7/5
Posted on Jan 9, 2024
Hotel location is good close to airport bus stop. A little walk to the subway station. near alot of good food further walk down the lane. Only thing is the hotel looks very dark in the room. Lights are rather dim and old. But everything else is ok.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
Anonymous User
Superior Double Room
Stayed in Dec 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Great location and price. Clean rooms, friendly staff. Just 2 minutes away from a bus stop, very convenient.
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
Standard Double Room
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on May 16, 2024
Good and convenient, checkin possible in late night ~~~~~~
Response from Property: Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
A
Superior Double Room
Stayed in Apr 2023
Business travellers
18 review
3.7/5
Posted on Apr 29, 2023
First time stay since covid, precovid stayed at this hotel many times for over a decade. Excellent location, super convenient to access offices at COEX area. Hotel cost reasonable. Learnt during this stay hotel no longer provide toothbrush.
Response from Property: Dear A, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Anonymous1337
Superior Double Room
Stayed in Feb 2023
Friends
47 review
5.0/5
Outstanding
Posted on Feb 18, 2023
The hotel is good for spending the night. Only had a problem with location. When driving towards Cheongdam all the traffic lights turned red right before we got to them. Staff is good at speaking English
YOUNGJOON
Standard Double Room
Stayed in Jul 2023
Business travellers
29 review
3.7/5
Posted on Jul 24, 2023
Old style hotel. But good location that price is high but need to stay. Curtains are old style .Must change it. Very uncomfortable. But stayed comfortably for kind staffs assistance.
Response from Property: Dear. YOUNGJOON Warm greeting from ibis Style Ambassador Seoul Gangnam. Thank you for taking your time to leave detailed comments. We will try to provide better service by sharing what you said with the team members. We'll look forward to seeing you soon. Thank you.
Anonymous User
Superior Double Room
Stayed in Oct 2023
Couples
2 review
4.7/5
Amazing
Posted on Nov 4, 2023
Good hotel which i will consider coming back to, location is superb!
Claire
Standard Twin Room
Stayed in Dec 2023
Family
16 review
4.0/5
Very Good
Posted on Dec 29, 2023
GOOD LOCATION AND FRIENDLY STAFFS
Response from Property: , We very much appreciate your comments regarding your stay at the ibis seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,