Sotetsu Hotels The Splaisir Seoul Myeongdong Reviews

Response from Property: Thank you so much for your kind valuable feedback after staying at our hotel. We sincerely apologize for the inconvenience caused by the noise from the road and the window shade not fully blocking out the light. Your comfort is our top priority, and we are currently exploring options to improve the soundproofing and window treatments in our rooms.We appreciate your valuable insights and hope to welcome you back for an even better experience in the future.Warm regards,Front Desk Bella Lee

Response from Property: Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Seoul The fact that you choose the hotel is an honor to us. We are really pleased to hear that you enjoyed your stay. Looking forward to welcoming you again soon.Front Desk Bella Lee

Response from Property: Dear Valued Guest,Thank you for your kind words and for highlighting our convenient location! We’re pleased to hear that you found our proximity to Myeongdong and the airport express bus to be a great advantage during your stay. Providing guests with easy access to key destinations is something we’re proud of, and it’s wonderful to know it added to your experience.We truly appreciate your feedback and hope to welcome you back on your next visit to the area!Warm regards,Front Desk Alex Kim

Response from Property: Thank you very much for choosing to stay in our hotel and sharing your experience!Looking forward to welcoming you again soon.front desk DANNY KIM

Response from Property: Thank you for taking the time to share your thoughts with us. We are thrilled to hear that you enjoyed your stay and found our hotel as clean as before. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your recognition of our efforts.We look forward to welcoming you back on your next visit!Best regards,Front Desk Bella Lee

Response from Property: Dear Valued guest,Thank you for choosing to stay at Sotetsu Hotel and for taking the time to share your experience. We will always try to provide the best service for our customers.Thank you again and I look forward to your next visit.Front Desk Alex Kim

Response from Property: Dear Guest,Thank you for choosing our hotel and sharing your valuable feedback! We are pleased to hear that you were satisfied with our location and the service provided by our staff. Your kind recommendation means a lot to us. As you mentioned, if a taxi driver is unsure of the location, simply asking to taxi driver go to "the Bank of Korea Headquarters" will help as we are right nearby. Thank you for highlighting this helpful tip—it’s sure to assist other guests as well!We hope to welcome you back in the future for another enjoyable stay. Have a wonderful day!Warm regards,Front Desk Alex Kim

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the issue with the sink's drain pipe. we will address the problem promptly to prevent such occurrences in the future. We truly value your comments as they help us identify areas for improvement. It is our goal to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Front Desk Alex Kim

Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at THE SPLAISIR Myeond-dong.We are thrilled to hear that you and your daughter enjoyed your stay in the Line Friends room and that it created such memorable moments for her. It's always our goal to provide a delightful environment for families, and we're glad to know that the room exceeded your expectations.We appreciate your kind words about our strategic location. Being close to Myeongdong and having convenient access to various amenities, including restaurants and cafes, is something we take pride in. We’re also pleased that you found our facilities, such as the WOW Pass, luggage storage, and laundry area, to be beneficial during your stay.It's great to know that the nearby airport bus and Namdaemun Market added to your overall convenience and enjoyment. Your recommendation means a lot to us, and we are grateful for your support.We look forward to welcoming you and your daughter back in the future for another memorable stay! If there’s anything we can assist you with during your next visit, please don’t hesitate to let us know.Warm regards,Front Office GlenSotetsu Hotels The Splaisir Seoul Myeongdong

Response from Property: Thank you very much for choosing to stay in our hotel and sharing your experience! We are very happy to hear that you are very satisfied with our hotel's theme room. However, We sincerely apologize for the inconvenience you suffered. We fully understood that you were unsatisfied with our room cleaning service. To not happen again we will try to improve service quality based on guest’s satisfaction and staff training with your valuable comments. Also all those concerned keep an eye on maintaining the highest level of accommodations. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Front Desk Bella Lee

Response from Property: Thank you for your feedback regarding your recent stay with us. We appreciate your honesty and are sorry to hear that you were disappointed with your experience.We strive to provide value for our guests, and we take your comments about the advertising and the condition of the furniture seriously. We are continuously working on improvements and updates to enhance our guests' experience.We hope you might consider staying with us again in the future, as we work to make our hotel even better.Best regards,Front Desk Bella Lee

Response from Property: Dear Valued Guest,Thank you for your feedback. We appreciate you sharing your experience with us. We’re glad to hear you enjoyed your stay at our hotel. We’d like to highlight that our hotel is conveniently located near key tourist attractions such as Namdaemun, City Hall, and Myeongdong, making it easily accessible for visitors.As for the breakfast buffet, we will pass along your suggestion regarding the meat selection to our restaurant team. We will check if any improvements can be made to enhance the variety offered. Thank you again for your comments, and we hope to welcome you back soon!Best Regards,Front Desk Alex Kim

Response from Property: We're thrilled to hear that you enjoyed your stay with us! Thank you for the wonderful review. Our team takes great pride in providing a clean comfortable and welcoming environment for all our guests. We look forward to hosting you again in the future.Front Desk Bella Lee

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We're pleased to hear that you enjoyed the convenient location, close to Myeongdong shopping area and easy access to other attractions like Seoul Tower. We're also happy that you found the bed comfortable, the staff friendly, and enjoyed the breakfast.It's great to know that the proximity to the airport bus station was convenient for you. We truly appreciate your recommendation and would love to welcome you back for another stay in the future!Front Desk Alex Kim