Fraser Place Namdaemun Seoul

Wish they could have an overall 5 star rating and I will have rated it 5!! Booked the deluxe queen room and the hotel kindly accommodated my requirements for a quiet room so they did give me as best the quietest room at a corner between the roads. It was very very spacious and well kept but what made it Above 5 stars was , the last night I stayed, there was noise coming from one of the neighboring rooms. The front desk helped to arrange an alternative room at 1am (of course thankfully it wasn’t the peak season) but also helped to speak to the guest because I went back to my original room and it became quieter. Finally on check out, as I collected my luggage, a front desk officer ran out to gift me a bag of drinks and coookies to apologize for the noise! Wow, I have just recently travelled to Tokyo and in contrast had a poor and rude experience from the front desk and that hotel was like a 4.5 stars and Japanese were suppsed to be a lot more service oriented? Anyway, to not digress, prior to this, the front desk was always helpful with directions and spoke perfect english. I will highly recommend staying here and coming back again.

The place was very good, nice smell at the lobby, you can even choose the pillows, comfy room

I book the Line Brown Bear room for me and my daughter, it’s stunning and we love it so much!! We even played in the bath tub even though it’s cold weather. The room is spacious and clean, the room service is great. The only thing not too good is the wood in the bathroom make noise while walking and it’s mouldy. The front desk is helpful and friendly (with few extra staffs standing around to help with anything!) The check-in machine is another highlight! Special thanks to their sufficient reply on email and allowing us to park our luggages before our check-in date! Overall we had a fantastic experience!

Location is nearby to subway and rooms were spacious and comfortable.