Guest Reviews of Orange House Apartment (Shanghai New International Expo Center)
9.1/10
Good
818 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.3
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All reviews(818)
Positive reviews(793)
Reviews with photos/video(82)
Convenient location(88)
Easy to get around(81)
Great value for money(64)
Quiet & comfortable(44)
Close to metro(39)
Friendly front desk staff(31)
Perfect for business trips(26)
Shower difficult to use(13)
Negative reviews(25)
João Pedro Perdigão
Queen Room
Stayed in Feb 2025
Travelling with friends
7 review
9.0/10
Great
Posted on Mar 26, 2025
The hotel is relatively close to the maglev station. So, if you want to quickly get to the airport, this hotel is a good option.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Chetan Kumar
Single Room
Stayed in Jun 2025
Business traveller
2 review
10/10
Outstanding
Posted on Jul 18, 2025
The Receptionist was very welcoming and especially spoke and understood English. They are also very helpful. My overall experience was good.
Birhanu A Tesema
Cozy Queen Room
Stayed in May 2025
Solo traveller
4 review
7.0/10
Posted on Jul 16, 2025
It's around residential area and cool place. You need to travel 6-7km to get the city center. After 10 p.m., everything is silent in this area. The rooms are wide enough for one traveler.
Guest User
Standard 2-bed Room
Stayed in Apr 2025
Travelling with friends
1 review
4.0/10
Posted on May 29, 2025
The room was spacious and had an air conditioner, but that's the only advantages. Wooden firm mattress, no lock on a glass toilet door, no soap in a toilet and even no hot water! Somehow it's ok to smoke in the hall, so it smells badly. The only window is facing another window from this hotel. Moreover, staff doesn't speak English at all. The hotel costs about 600 yuans per night and it's too much for this quality of service and lack of essential goods.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
NOMINERDENE
Cozy Queen Room
Stayed in Apr 2025
Business traveller
3 review
10/10
Outstanding
Posted on May 14, 2025
Rooms were clean and bed was comfortable. Had a great experience during Shanghaibeautyexpo2025. Stuffs were so polite and could speak in english. Thank you☺️
Response from Property: 感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,歡迎下次光臨,祝您生活愉快。
Fer888
Queen Room
Stayed in Apr 2025
Business traveller
18 review
8.0/10
Very Good
Posted on May 8, 2025
My only minor complaint is that the mattress was a bit hard for my liking, which affected my sleep slightly. However, considering the price and the prime location, I’d still recommend this hotel to budget-conscious travelers looking for a solid stay.
Response from Property: Thank you very much for choosing us. Perhaps it is fate that allows you and us to have a beautiful encounter. Regarding the mattress problem you mentioned, we will definitely actively improve our software services and hardware equipment. We will be fully prepared for our next meeting.
Guest User
Cozy Queen Room
Stayed in Feb 2025
Family
5 review
6.5/10
Posted on Mar 30, 2025
Location is quite far from Longyang MRT, almost km walk and will be a problem when it rains.
Good point: there's mini market and restaurant right under the hotel, so affordable food is easy to find. If you come alone and on a budget - then this its okay.
Bed is hard as a wooden floor. There's washer but no dryer. Service is good.
Not recommended for family with kids.
Response from Property: Thank you for staying with us and commenting on our website. We are glad that you enjoyed your stay. Welcome to visit us next time and wish you a happy life.
Tham Kwok Meng
Cozy Queen Room
Stayed in Feb 2025
Business traveller
2 review
6.0/10
Posted on Mar 31, 2025
Overall, my 6 nights stay was rather quiet and peaceful. The reception staff are young and helpful. Location to the nearest subway station can be considered far (about 1km) for a person aged 66 like me. But it was also a form of a good walking exercise. The only downside is the bed -- which is hard and uncomfortable.
Response from Property: Thank you very much for choosing us. Perhaps it is fate that allows you and us to have a beautiful encounter. Regarding the problem you mentioned about the hard bed, we will definitely actively improve our software services and hardware equipment. We will be fully prepared for our next meeting.
Timothy Kuehsamy
Queen Room
Stayed in Feb 2025
Couple
41 review
8.5/10
Very Good
Posted on Mar 8, 2025
Used this hotel for a short layover. Could take the maglev to this hotel in 8 mins and take a didi of less than 5 mins to reach. The bed was a bit hard but alright for me. The room is convenient as it has a washing machine but no dryer. Soundproofing might not be the best too.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Andrei
Single Room
Stayed in Jun 2024
Couple
11 review
10/10
Outstanding
Posted on Aug 26, 2024
Good clean hotel with clean rooms and white sheets. It is not apartment, more like hotel room. 24 hour convenience shop in the building. 24 hour reception. Just 10 minutes walk through the park to Maglev and subway station.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Anonymous User
Queen Room
Stayed in May 2024
Travelling with friends
17 review
9.0/10
Great
Posted on Jun 25, 2024
Good hotel, friendly staff, small room but clean and new, walk around 15 mins to metro
Response from Property: Thank you for your good comments. Your good comments are a kind of motivation for us, just like the spring breeze, blowing open the door of our hearts. We will serve you more diligently and hope that you can enjoy your stay and come again next time. Thank you!
Dzung
Cozy Queen Room
Stayed in Oct 2024
Business traveller
40 review
9.5/10
Amazing
Posted on Nov 30, 2024
About 1.8km by walking to Shanghai New International Expo center. There are several restautant nearby. Recommend.
Response from Property: Thank you for staying with us and commenting on our website. We are glad that you enjoyed your stay. Welcome to visit us next time and wish you a happy life.
Petr
Queen Room
Stayed in Nov 2024
Couple
24 review
10/10
Outstanding
Posted on Jan 1, 2025
Everything as expected. “No window” room had actually a real window.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again.
Eng Kian
Cozy Queen Room
Stayed in Nov 2024
Business traveller
111 review
10/10
Outstanding
Posted on Dec 22, 2024
quiet place to have rest. easy check in process. will come back again.
Response from Property: Dear guest, thank you very much for your comments on our hotel. We will continue to work hard to live up to your evaluation. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.