Courtyard by Marriott Shanghai Changfeng Park

Courtyard by Marriott Shanghai Changfeng Park Reviews

Courtyard by Marriott Shanghai Changfeng Park

No. 99 Danba Road, Shanghai, ChinaView Hotel Details
Courtyard by Marriott Shanghai Changfeng Park
Courtyard by Marriott Shanghai Changfeng ParkCourtyard by Marriott Shanghai Changfeng ParkCourtyard by Marriott Shanghai Changfeng Park
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Courtyard by Marriott Shanghai Changfeng Park Guest Reviews

4.6/5
Very Good
394 review
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.7
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All Reviews(394)
Positive reviews(370)
Reviews with photos/video(46)
Classy environment(53)
Quiet & comfortable(25)
Delicious breakfast(23)
Friendly front desk staff(16)
Perfect for business trips(14)
Large rooms(9)
Poor air conditioning(5)
Stayed multiple times(4)
Negative reviews(24)
Virginia Tambago
Deluxe Room (2 beds)
Stayed in dic 2023
Family
5 review
5.0/5
Outstanding
Posted on 26 dic 2023
Good customer service, clean room and we enjoyed watching shows
Response from Property: Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Changfeng Park was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Guest User
Executive Double Room
Stayed in mag 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on 17 giu 2023
Good service and location. Great choice for both business trip and leisure trip.
Response from Property: Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Changfeng Park was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Guest User
Deluxe Double Room
Stayed in feb 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on 3 mar 2023
Hotel's room is big with a reasonable price. Hotel food is delicious. Hotel environment and room is clean. Hotel staffs is friendly. Overall, I very satisfy with this hotel.
Response from Property: Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Changfeng Park was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Guest User
Deluxe Double Room
Stayed in ott 2022
Business travellers
27 review
5.0/5
Outstanding
Posted on 13 ott 2022
Great hotel for a great price, very recommended!
Response from Property: Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Changfeng Park was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Lourie
Deluxe Double Room
Stayed in feb 2022
Couples
3 review
4.5/5
Great
Posted on 7 feb 2022
The room was clean and comfortable. For some reason they gave us a handicap room so the sink was too low. There were no hooks to hang up towels and there was no soap holder in the handicap shower.
Response from Property: Thank you for sharing your experience with us. We are most concerned to hear that your stay with us was disappointing and kindly rest assured that your feedback has been shared with the related departments for improvement where applicable. We hope your experience with us this time will not prevent you from choosing us again in the future. We look forward to welcoming you back before long and will strive to serve you better. --Hotel Management
Nebojsa
Deluxe Double Room
Stayed in ott 2021
Family
18 review
4.5/5
Great
Posted on 11 ott 2021
Very nice family stay, hotel is clean and tidy! Recommended!
Response from Property: Warm greetings from Courtyard by Marriott Shanghai Changfeng Park Hotel! It is a pleasure to read that you had an enjoyable experience. Thank you for sharing this nice feedback, we look forward to serving you again in the near future!
Anonymous User
Executive Room (2 beds)
Stayed in mag 2024
Family
17 review
5.0/5
Outstanding
Posted on 6 giu 2024
Luxurious and comfortable, with great views! The buffet has a wide selection and the executive corridor is very distinctive.
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Guest User
Executive Room (2 beds)
Stayed in mag 2024
Family
1 review
5.0/5
Outstanding
Posted on 10 mag 2024
Because my child was taking an exam, I checked into the hotel. As soon as I arrived at the front desk, I met the enthusiastic Demi, who was not only beautiful but also very nice. Knowing that we were here, she adjusted a quiet room for us and delayed check-out. I will come next week and will stay here again.
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Response from Property: Dear guest, hello! Thank you for choosing Shanghai Suning Universal Courtyard Hotel and giving us your affirmation. We are very honored that the service of our front desk colleagues has satisfied you and brought you unforgettable memories of your trip. The hotel is designed with European architectural style as the main theme, and you can experience European style and life aesthetics. The unique style and thoughtful service have attracted many guests to linger in the hotel. We hope that you can continue to support us and look forward to your visit again. I wish you a happy life! ——Hotel Management of Shanghai Suning Universal Courtyard Hotel
Guest User
Deluxe Room (2 beds)
Stayed in mag 2024
Family
2 review
5.0/5
Outstanding
Posted on 26 mag 2024
The room is spacious and clean. The 1.4m bed is suitable for our family of four.
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Anonymous User
Executive Double Room
Stayed in apr 2024
Friends
7 review
5.0/5
Outstanding
Posted on 12 mag 2024
The hotel is quiet in the bustling city center, with its own European town style. Take a walk along the river, accompanied by gardens all the way. The hotel is exquisitely decorated and elegant. It is a very unique Courtyard Hotel☝️😁👏
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Response from Property: Dear guest, hello! Thank you for taking the time to give us your evaluation! We are very happy to know that you have gained a satisfactory stay experience, and we are also honored to bring you an unforgettable stay. The hotel is designed with European architectural style as the main theme, and it experiences European style and life aesthetics. We have always been adhering to the inspiring and cordial service concept to provide guests with warm and meticulous service. We look forward to bringing you the same satisfactory stay experience next time, and wish you a happy life and smooth work! ——Hotel Management of Shanghai Suning Universal Courtyard Hotel
cocogaojian
Prestige Twin Room
Stayed in apr 2024
Other
5 review
4.7/5
Amazing
Posted on 13 apr 2024
The hotel is European-style, with a beautiful environment and quiet in a busy city. The room is large, clean and very comfortable. The service attitude of the hotel staff is very good. It is a good accommodation experience. I hope the breakfast can be richer!
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Response from Property: Dear guest, hello! Thank you for taking the time to rate us! I am very happy to know that you have had a satisfactory stay experience, and we are honored to bring you an unforgettable stay. The hotel as a whole is designed with European architectural style, experiencing European style and life aesthetics. We have always adhered to the inspired and cordial service concept to provide guests with warm and meticulous service. We look forward to bringing you the same satisfactory stay experience next time. I wish you a happy life and smooth work! ——Hotel management of Courtyard by Marriott Shanghai Suning Global
Anonymous User
Deluxe Room (2 beds)
Stayed in mar 2024
Business travellers
26 review
4.0/5
Very Good
Posted on 4 apr 2024
The location of the hotel is a bit remote, so I would not check in unless I was having a meeting near the hotel. The customer service staff and colleagues in the housekeeping department were not very coordinated. I had to ask for towels, slippers and other necessary items every time. But the breakfast was good. The beautiful manager of the catering department is very talkative
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Response from Property: Dear guest, thank you for taking your precious time to review Courtyard by Marriott Shanghai Suning Universal. We are very sorry that we were not able to give you a satisfactory journey. We will report the problems you encountered to the relevant departments and strengthen our efforts. We will provide staff training and make reasonable adjustments, hoping to give you a satisfactory stay experience next time. Thank you again for choosing Courtyard by Marriott Shanghai Suning Global as your hotel for this trip. I wish you success in your work and a happy life! ——Hotel management of Courtyard by Marriott Shanghai Suning Global
Anonymous User
Deluxe Double Room
Stayed in mar 2024
Couples
1 review
2.2/5
Posted on 24 mar 2024
It was our first time to stay in a hotel, and the air conditioner broke. Then we asked the front desk and the front desk told us that the hot and cold air conditioners were temporarily unavailable due to the weather. It was still a five-star hotel. This was the first time we encountered this, and the plan they gave us was to Even if I had an electric fan and the room window couldn't be opened, who would have thought that I would be woken up three times by the heat in a five-star hotel with an electric fan blowing on! Then I ordered room service the next morning. I ordered burgers, pizza and hot and sour soup. The meat in the burger was as hard as a small stone, with no juice at all, and the French fries that came with the meal were fried. It felt like it was almost burnt, and the tomato sauce on the bottom of the pizza was not enough. The hot and sour soup was only spicy and not sour at all. The only thing that made me feel relieved was the attitude of a waiter in a gray suit who served the room. Very good, always smiling and asking us if there is anything we can do to help? To be fair, if it weren't for the service of this waiter, I wouldn't want to give this bad review. It couldn't be worse. This hotel really left a very bad impression on me. It's also owned by Marriott, that's it. ?
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Response from Property: Dear guest, hello! Thank you for choosing Courtyard by Marriott Shanghai Suning Global and leaving your review for us. Your feedback allows us to understand our guests' true feelings, so that we can continuously improve our service quality. We are sorry for the inconvenience caused to you. We have reported the relevant issues you reported to the hotel management. We will conduct corresponding investigations and follow-up based on the problems you encounter, and arrange relevant service standard process review training to further improve our service quality. Our guests' all-round satisfaction is our top priority and we look forward to seeing you again. I wish you success in your work and a happy life! ——Hotel management of Courtyard by Marriott Shanghai Suning Global
Guest User
Deluxe Room (2 beds)
Stayed in feb 2024
Family
1 review
3.0/5
Posted on 13 feb 2024
Disadvantages: 1. It's too dark. There are only a few small lamps in the four corners. When all three desk lamps are turned on, they are all hidden. 2. The air is full of the smell of perfume. I used too much force and it is not very acceptable. 3. Maybe it’s because of the Chinese New Year, but none of the nearby Ruixing stores are open, so it’s not very convenient. Advantages: 1. The room is quite big and clean, so there is no pressure for two adults and two children.
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Response from Property: Dear guests, hello! Sincere greetings from Shanghai Suning Universal Courtyard Hotel! Thank you for choosing Shanghai Suning Universal Courtyard Hotel! You are welcome to share more opinions or suggestions with us. The overall satisfaction of guests is our top priority! We will share your feedback with the management at the same time. The hotel is designed with European architectural style as the main theme, and you can experience European style and life aesthetics. The overall satisfaction of guests is our top priority, and we look forward to your visit again. I wish you a smooth work and a happy life! ——Hotel Management of Shanghai Suning Universal Courtyard Hotel
Guest User
Executive Double Room
Stayed in dic 2023
Business travellers
18 review
5.0/5
Outstanding
Posted on 4 gen 2024
Advantages; beautiful environment, European-style architecture. Good sanitary conditions Hotel staff are friendly and not noisy There aren't many people staying in the hotel. When I went in and out of the administration building more than ten times, I was always alone, not even in the elevator. The whole place is very quiet. They said there weren't many people, but when I went to the executive lounge the next day, there was actually no seat. I was so surprised that so many people were hiding in their rooms to rest? The food in the executive lounge is surprisingly delicious, much better than those in luxury restaurants. The breakfast is also quite satisfactory, with everything you need. I was given some Vose water as a gift. Disadvantages: The administrative building and the hotel front desk are separated into two buildings. The administrative building should only have eighty or ninety floors. The room did not match the pictures online and lacked a bathtub. Since I was on a business trip for a long time, I had a premonition that I was tired and wanted a bubble bath, so I specifically looked at the online picture of an executive double room with a bathtub, as well as the official Ctrip picture. When I asked the front desk, they said that only executive suites have bathtubs, but there is no such room type as executive suites on the booking page. The picture does not match the reality. There are few restaurants in the surrounding environment, and you have to walk a few hundred meters to get there.
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6/8
Response from Property: Dear guests, hello! Sincere greetings from Shanghai Suning Universal Courtyard! Thank you for choosing Shanghai Suning Universal Courtyard! You are welcome to share more opinions or suggestions with us, and your feedback will be sent to the hotel management at the same time. The overall satisfaction of guests is our top priority! The overall design of the hotel is based on European architectural style, experiencing European style and life aesthetics. The overall satisfaction of guests is our top priority, and we look forward to your visit again. I wish you a smooth work and a happy life! ——Hotel Management of Shanghai Suning Universal Courtyard