Starway Hotel (Shanghai International Tourism Resort Xiupu Road)

Starway Hotel (Shanghai International Tourism Resort Xiupu Road) Reviews

Starway Hotel (Shanghai International Tourism Resort Xiupu Road)

Building 22, Lane 3999, Xiupu Road, Pudong New Area, Shanghai, 201315, ChinaView hotel details
Starway Hotel (Shanghai International Tourism Resort Xiupu Road)
Starway Hotel (Shanghai International Tourism Resort Xiupu Road)Starway Hotel (Shanghai International Tourism Resort Xiupu Road)Starway Hotel (Shanghai International Tourism Resort Xiupu Road)
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Guest Reviews of Starway Hotel (Shanghai International Tourism Resort Xiupu Road)

9.5/10
Outstanding
1531 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1531)
Positive reviews(1509)
Reviews with photos/video(533)
Offers pick-up/drop-offs(448)
Delicious breakfast(187)
Friendly front desk staff(156)
Perfect for kids(54)
Has facilities for children(31)
Close to amusement park(17)
Easy to call taxis(16)
Negative reviews(22)
Guest User
Superior Room (2 Beds)
Stayed in Feb 2026
Couple
4 review
10/10
Outstanding
Posted on Mar 9, 2026
It was perfect spot, near Disney park, secure area. The hotel was clean, big rooms and comfy. The transportation to Disney Park was perfect. The dinner that was included was delicious. Definitely will stay here again.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Family Room
Stayed in Jan 2026
Family
11 review
9.0/10
Great
Posted on Feb 23, 2026
This hotel, part of the HUAZHU Group, is very close to Disney and has a lovely fairytale theme. Getting there by Didi (ride-sharing app) is super convenient – you're practically there in a second! The shuttle service is especially great. After watching the fireworks show, there was no need to rush or worry at all because the hotel shuttle safely took us back.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Xiaochong001
Family Room
Stayed in Dec 2025
Family
21 review
8.5/10
Very good
Posted on Jan 22, 2026
Overall, it was very good, and the breakfast was delicious. However, there's a garbage station right outside the hotel and dirty water along the road. The room was a bit dated, but the bathroom fixtures seemed to have been updated. The faucets, showerhead, and toilet were all Kohler, which was excellent; the shower pressure was great and very refreshing. Though, the toilet lid didn't have a soft-close feature, so it made a loud noise when closed.
Original textTranslated by Google
Response from Property: Thank you for pointing out the shortcomings in our hotel's service. We value your feedback and will communicate with the relevant departments to address the issues you raised and make improvements. We sincerely appreciate your valuable suggestions regarding our service and facilities.
Guest User
Double Room
Stayed in Dec 2025
Other
3 review
10/10
Outstanding
Posted on Jan 11, 2026
Very close to Disney, which is convenient. The hotel also offers a shuttle service.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Double Room
Stayed in Nov 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 14, 2025
Great service! 👌 Disneyland shuttle perk: They offer shuttle service and create a group chat beforehand to inform you of the pick-up location and license plate number. Cleanliness: Clean. Overall, it's quite good. If you're visiting Disneyland, you can definitely stay here.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 14, 2025
Out of all the chain hotels I've stayed at, Starway always gives you that steady sense of comfort and happiness. It's clean, quiet, and the service is attentive. No fancy gimmicks, just genuine comfort. All the travel fatigue just melts away the moment you step into the room. Highly recommended!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Double Room
Stayed in Nov 2025
Business traveler
1 review
10/10
Outstanding
Posted on Dec 14, 2025
This stay was absolutely fantastic! The front desk service was warm and efficient; check-in took less than five minutes, and they even kindly told me about good restaurants nearby. The room was clean and tidy, the bedding was soft and comfortable, and the bathroom facilities were complete and odor-free. The soundproofing was excellent too, so I slept really soundly at night. The hotel breakfast offered a rich variety of options, both Chinese and Western, with fresh ingredients and great taste. Next time I'm in the area for golfing, I'll definitely choose this place again!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2025
Business traveler
11 review
10/10
Outstanding
Posted on Sep 12, 2025
The front desk service was professional and attentive, and the check-in process was efficient. The room was clean and spotless. The noodle soup at breakfast is highly recommended! It was a thoughtful touch to have bottled water available at the front desk for guests. I'll definitely choose this place again for my next Disneyland trip.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
wei lun Chou
Deluxe Family Room
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Mar 14, 2026
This was by far the best hotel experience of our trip in every aspect. All the staff were incredibly welcoming and let us check in promptly at 11 AM when we arrived. They were also very helpful in resolving any issues we encountered. It's just a ten-minute drive from Shanghai Disneyland. A big thank you again to all the hotel staff; we'll definitely be back!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Double Room
Stayed in Feb 2026
Couple
3 review
10/10
Outstanding
Posted on Mar 11, 2026
The room was bright, clean, and tidy. Since it was off-season, they gave us a free room upgrade, which was a pleasant surprise! It's not far from the subway station; just one stop on Line 11 to Disneyland, and a taxi ride isn't expensive either. The hotel lobby is clean and neat, there's a restaurant, and the breakfast was excellent.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Ruanruanxiaoxianbei
Double Room
Stayed in Jul 2025
Couple
97 review
10/10
Outstanding
Posted on Sep 4, 2025
This hotel made things incredibly easy! They offer a free shuttle service to Disneyland, saving us the hassle of finding our own transport. The drivers were always punctual. After a tiring day at the park, we could just hop on, enjoy the AC, and be back at the hotel in no time! Plus, the shuttle runs frequently, so we never felt rushed, whether going in the morning or coming back in the evening. This service is an absolute lifesaver for anyone spending a full day walking around Disneyland! The value for money is outstanding, and I'll definitely be staying here again!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Double Room
Stayed in Jan 2026
Family
11 review
8.0/10
Very good
Posted on Feb 21, 2026
The room is spacious, perfect for families with kids, and the breakfast spread is quite good, plus they offer late-night snacks. This time, I booked their shuttle service to Disneyland. They have two evening departures at 8:55 PM and 10:10 PM. The timing is a bit tight, though. For guests not familiar with Disneyland, the fireworks end at 8:20 PM, so having only 35 minutes to get to the parking lot is a real rush. I'd suggest delaying the shuttle times by 10 minutes, especially during holidays. I went on the fourth day of Chinese New Year, and I practically had to sprint to catch the shuttle – almost missed it! The crowds during the New Year were massive, and it was impossible to move quickly on the bridge.
Original textTranslated by Google
Response from Property: Thank you so much for your patient review! Your hard work pays off, and our team is thrilled to have your feedback. We're even more motivated and motivated at work now! We appreciate your suggestions and will definitely consider them carefully. Love you!
Guest User
Superior Room (2 Beds)
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 19, 2025
The room was very clean, and the front desk staff were incredibly friendly and helpful. It's ideally located very close to Disneyland, with two complimentary shuttle services available each morning, which was incredibly convenient. They even offer robot delivery for takeout orders directly to your room! The hotel breakfast was also excellent, featuring a wide array of options including freshly cooked noodles, congee, milk, eggs, steamed buns, bread, and various cold dishes. Overall, it was a fantastic stay and offered excellent value for money. I would absolutely choose this hotel again for my next visit. Highly recommended!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Jiayoucainv
Double Room
Stayed in Jan 2026
Family
11 review
9.5/10
Amazing
Posted on Feb 17, 2026
The exterior and surroundings are just okay, but the interior is very clean. The auntie who cleans was very attentive, and the front desk service was also great. Coming back from Disneyland at night, we even got free snacks and noodles, which was a really thoughtful touch.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Wakalakas
Double Room
Stayed in Jul 2025
Family
8 review
9.0/10
Great
Posted on Aug 12, 2025
Good hotel with shuttle to Disneyland. Decent breakfast for the price.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!