Fuyue Hotel

Fuyue Hotel Reviews

Fuyue Hotel

Lane 208, Rongyue Road (Near Wanda Plaza), Shanghai, ChinaView Hotel Details
Fuyue Hotel
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Fuyue Hotel Guest Reviews

4.7/5
Outstanding
1865 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1865)
Positive reviews(1828)
Reviews with photos/video(425)
Friendly front desk staff(205)
Delicious breakfast(182)
Convenient for shopping(121)
Delicious buffet(53)
Luxurious(37)
Good views(27)
Nice bathtub(25)
Great location(21)
Negative reviews(37)
Boersma
Stayed in Nov 2023
Couples
24 review
3.0/5
Posted on Nov 26, 2023
Typical CN 5star hotel, service just so so, room was fine and clean, breakfast was almost no western food, toast bread was all you could get, for 1x night okay but not worse the price
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Fuyue Shanghai, and thank you for taking time out of your busy schedule to share your stay with us. We can see from your comments that we are sorry that this stay did not bring you a satisfactory stay experience. We have reported the breakfast problem you raised to the relevant departments and will make continuous improvement and progress. I hope you can see our changes next time you come to the hotel. I sincerely apologize to you again. All the staff of Shanghai Fuyue Hotel sincerely look forward to your visit again. I wish you a happy life! —— GRO Waynoka
Jasur Mavlyanov
Superior 2-bed Room
Stayed in Apr 2023
Family
16 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Great hotel to stay for both business and family. Has everything you need inside, also the surrounding is great, very close to the Wanda plaza. Will book again for sure.
Response from Property: Dear guests, We are also very happy to see your full marks. Think to make yourself better, can win your praise, so the pace of progress can not stop, at the same time, we also look forward to your visit again!———GRO Waynoka
Guest User
Superior Queen Room
Stayed in Apr 2023
Solo travellers
1 review
4.5/5
Great
Posted on Apr 21, 2023
It was a great hotel experience. Right from check-in I had such a pleasant experience. The receptionist (Miss Liu 前台小刘) was accommodating and absolutely went out of her way to help me settle in after a 40hr multi-legged trip. I had to double up on coffee to survive the jet lag and the maid Miss Yang (杨水莲) whom I never actually saw in person took note and left me extra bags of instant coffee with a kind note. The hotel is clean and well maintained. Everything works and is of decent quality. I am not certain if the hospitality star systems in China or anywhere are one and the same. Although I suspect Fuyue's 5-star rating is more domestic than the true five star experience one could get from the Waldorf Astoria, the hotel feels luxurious enough for the money. And while it doesn't come with the level of service one normally would expect from a 4-star place in the west, the local staff I interacted with were all pretty helpful. There's a gym and a 25m pool where 6 or 7 people could swim laps comfortably on the second floor. And the Chinese buffet for breakfast was quite amazing as well - there are enough ingredients and plates that one could consider a typical continental breakfast with two caveats: there is no cheese and the yoghurt is watery. I would definitely go back.
Response from Property: Dear guest,Thank you very much for choosing to stay at Grand Joy Shanghai and sharing your stay experience with us. We have been constantly improving our service facilities, to bring you a better check-in experience, is our constant pursuit of the goal; We will make continuous progress and strive to provide guests with a comfortable stay environment. I am looking forward to your next stay and wish you a happy life! ——GRO waynoka
Guest User
Stayed in Mar 2024
Business travellers
30 review
3.0/5
Posted on Mar 20, 2024
Good service Good food
zcswnm
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel service attitude is very good, there are welcome fruits, and umbrellas can be borrowed. The front desk clerk is very enthusiastic and helps with check-in and directions. The room is large and the environment is very quiet. It is a very pleasant stay.
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Response from Property: Dear guest, hello! I am glad that you chose to stay at Shanghai Fuyue Hotel. I was stunned when I saw your review! The hotel is located in Wanda Business District, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home! —— Jerry, Assistant Lobby Manager
Guest User
Stayed in May 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The hotel is magnificent, the bed is super big, the 2.5-meter bed is very comfortable, and the sanitary conditions are also very good. However, it is divided into a main building and a annex building. The main building is more expensive, and the conditions of the annex building are the same as the main building.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am glad that you chose to stay at Shanghai Fuyue Hotel. I was stunned when I saw your review! The hotel is located in Wanda Business District, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home! —— Waynoka, Assistant Lobby Manager
Huzi.yadangsi
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 24, 2024
The front desk clerk Xiaoyang was very enthusiastic and took the initiative to help the customer upgrade the room type. The room was spacious and comfortable, and the customer also received thoughtful fruits.
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Response from Property: Dear guests, hello! Thank you very much for your support and recognition of Shanghai Fuyue Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. ———Waynoka, Assistant Lobby Manager
Niuniu
Stayed in May 2024
Business travellers
26 review
2.7/5
Posted on May 10, 2024
There are two blocks, A and B. Please pay attention when booking. The hygiene is very poor and there are obvious stains.
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Huimuxiaofang
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
This time, I stayed in this hotel with my kids and parents during the 51 holiday. I personally feel that their prices are affordable. The hotel facilities can basically meet personal needs. The key is that the hotel is located in a convenient location with subway stations and Wanda Commercial Street nearby. The room service is also very good, and it is immediately available with just one phone call. The sanitation of the hotel room is also quite clean and tidy. In short, I feel that this is a cost-effective hotel that we will choose to stay in again next time we visit Songjiang. Facilities: Generally, they are basically complete and sufficient. Hygiene: In good condition. Environment: Spacious, bright and comfortable. Service: Very good, the kind that responds to requests and solves them quickly
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Response from Property: Dear guest, hello! We are very happy to welcome your stay and give us a review. It is our honor to present you with a satisfactory stay experience. We always insist on bringing warm smiling service to every guest staying in the hotel and providing "family"-like care to every guest staying in the hotel. We hope that our efforts can bring you more comfort! We look forward to your visit again and bring you a more comfortable and satisfactory accommodation environment. We hope that through our efforts, you can feel the hotel's better quality and more satisfactory service! —— Jerry, Assistant Lobby Manager
hyuniean
Featured Family Friendly Room
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 3, 2024
I didn't want to go out and squeeze in the crowds during the May Day holiday, so I chose to go to Songjiang nearby. I chose several hotels and finally chose Fuyue. It has a very high cost-effectiveness, the lobby is decorated in a very grand style, the room is fast and clean, the breakfast has a wide variety, and the price is affordable. From the front desk Xiao Lu to the cleaning lady, the service attitude is very good and they are responsive. The hotel is in a moderate location, close to Wanda Plaza and Impression City, and not far from various attractions
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Kgewanzhuanquanqiu
Stayed in Apr 2024
Family
39 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is big enough, the decoration materials are excellent, and the service is good. The service attitude of Xiao Qin at the front desk is quite good. The hotel lobby is also very grand. It is indeed spacious. The stay experience is very good. I will come again if I have the chance in the future!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very happy to welcome your stay and give us a review. It is our honor to present you with a satisfactory stay experience. We always insist on bringing warm smiling service to every guest staying in the hotel and providing "family"-like care to every guest staying in the hotel. We hope that our efforts can bring you more comfort! We look forward to your visit again and bring you a more comfortable and satisfactory accommodation environment. We hope that through our efforts, you can feel the hotel's better quality and more satisfactory service! —— Lara, Assistant Lobby Manager
Wangshouzheng
Superior 2-bed Room
Stayed in Apr 2024
Friends
54 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The lobby is high-end and beautiful like a palace. The hotel room is clean, tidy and comfortable. The breakfast is rich and colorful. The waiter has a good service attitude and takes the initiative to help with the luggage. There is a security guard at the door to help open the car door. A good experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Shanghai Fuyue Hotel and giving us a five-point praise. It is our honor to present you with a satisfactory stay experience. We always insist on bringing warm smiling service to every guest staying in the hotel and providing "family"-like care to every guest staying here. We hope that our efforts can bring you more comfort! We look forward to your visit again and bring you a more comfortable and satisfactory accommodation environment. We hope that through our efforts, you can feel the hotel's better and more satisfactory service! Thank you again for sharing, and look forward to your visit again! ——Jerry, Assistant Lobby Manager
Guest User
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The lobby is grand~~The service is thoughtful, guests are the priority, and Liu Zijuan, the assistant lobby manager, treats guests very warmly!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Shanghai Fuyue Hotel. Thank you for taking the time out of your busy schedule to comment on your stay. Providing warm and considerate service to customers is our constant pursuit. It is our ultimate goal for you to feel the warmth of home in the hotel. We are very glad that this stay can bring you a very good experience. We sincerely look forward to your next stay. - Jerry, Assistant Lobby Manager
Qingjiaowozhangdashi
Superior 2-bed Room
Stayed in Apr 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is very grand. It happened to be a forum. The front desk service was also very good. The room was clean and hygienic. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Shanghai Fuyue Hotel and taking the time to give us a good review! Your recognition is the greatest affirmation for us, and we are also happy because of your satisfaction. Providing high-quality services for guests is the direction we have been working towards and the goal we are moving forward. We will continue to adhere to the quality of our services and innovate. Thank you again for your love for our hotel. All the staff of Shanghai Fuyue Hotel sincerely look forward to your next stay and wish you a happy life! —— Lara, Assistant Lobby Manager
Guest User
Stayed in Apr 2024
Business travellers
8 review
4.8/5
Amazing
Posted on Apr 14, 2024
The room is clean and quiet. It is very convenient for shopping and eating around the hotel. It is just across the street from Wanda Plaza. I would like to express my special thanks to the front desk waiter Xiao Zhai! Thank you for his attentive and thoughtful service!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Shanghai Fuyue Hotel and taking the time to give us a good review! Your recognition is the greatest affirmation for us, and we are also happy because of your satisfaction. Providing high-quality services for guests is the direction we have been working hard and the goal of moving forward. We will continue to adhere to the quality of our services and innovate. Thank you again for your love for our hotel. All the staff of Shanghai Fuyue Hotel sincerely look forward to your next stay and wish you a happy life! —— Waynoka, Assistant Lobby Manager