Jinjiang Metropolo Shanghai Xintiandi Hotel Reviews
Jinjiang Metropolo Shanghai Xintiandi Hotel
No.118 Mengzi Road, Huangpu District, Shanghai, 200023, ChinaView Hotel Details
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Jinjiang Metropolo Shanghai Xintiandi Hotel Guest Reviews
9.6/10
Excellent
3781 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(3781)
Positive reviews(3739)
Reviews with photos/video(435)
Easy to get around(593)
Friendly front desk staff(236)
Close to metro(230)
Well designed(115)
Delicious breakfast(115)
Perfect for business trips(87)
Small room size(81)
Tasty restaurant(22)
Negative reviews(42)
Marisa
Boutique Twin Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
It is wonderful place for our family trip. Near metro line pink in 5min walk. Near 7-11. Near many Local Chinese food.Near cafe, starbuk,domino pizza.Free drink water unlimited, and nessesary in bath room. Maid do clean up room everydays.
6/13
Response from Property: Dear guests, thank you for staying at Metropolo Jinjiang Classic Xintiandi Tianzifang Hotel and for giving us your evaluation during your busy schedule. "Customer first, feel at home" has always been the theme pursued by the hotel, and the details of service have been the focus of our attention for a long time. We are willing to welcome you again with a more comfortable environment, a warmer smile and a more intimate service!
heidingx
Boutique Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 24, 2025
clean room which I like. I decided to come back after my trip to wuzhen. the staff were nice too. they helped me and communicated well in english
Response from Property: Dear guests, thank you for staying at Metropolo Jinjiang Classic Xintiandi Tianzifang Hotel and for giving us your evaluation during your busy schedule. "Customer first, feel at home" has always been the theme pursued by the hotel, and the details of service have been the focus of our attention for a long time. We are willing to welcome you again with a more comfortable environment, a warmer smile and a more intimate service!
Mervyn P GUAN
Boutique Double Room
Stayed in Mar 2025
Couples
12 review
9.0/10
Great
Posted on Apr 6, 2025
Got upgraded to higher floor with slightly bigger bed. Surprised room 605 doesn’t come w a fridge but they brought a small fridge for us after we called reception. No breakfast this round as we went for food tours.
Response from Property: Dear guest, hello! Thank you for staying at the classic Xintiandi Tianzifang Hotel in Jinjiang City and giving us your comments during your busy schedule. The hotel is located in Xintiandi District, Huangpu District, Shanghai. Tianzifang is 15 minutes' walk away, and Xintiandi is also within walking range. The hotel takes ARTDECO decorative style as the main theme, combined with the characteristics of Shanghai's local culture, and is designed by French and Italian designers, reflecting the details and intentions of the integration of Chinese and Western cultures. The hotel has set up a 24-hour front desk, hoping to provide timely feedback to the front desk when encountering problems, and we will actively cooperate with you to solve them. We deeply apologize for not being able to satisfy your stay. We are committed to providing our guests with the highest quality products and services, and we sincerely invite you to visit us again. Finally, I wish you a happy life!
Asnafi Nader
Metropolitan Business City-View Room
Stayed in Feb 2025
Business travellers
38 review
10.0/10
Outstanding
Posted on Mar 21, 2025
An excellent hotel: excellent location (3 minutes walking distance to the metro station, LU-ONE shopping mall, and many restaurants, 15 minutes walking distance to Xintiandi, Fuxing Plaza etc.), great staff everywhere, wonderful jazzy design… Clean and quite room, wonderful breakfast… Recommend highly to stay at this hotel.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Tianzifang Hotel, Xintiandi, Jinjiang City! The hotel is located in Xintiandi District, Huangpu District, Shanghai. Tianzifang is 15 minutes' walk away, and Xintiandi is also within walking range. The hotel takes ARTDECO decorative style as the main theme, combined with the characteristics of Shanghai's local culture, and is designed by French and Italian designers, reflecting the details and intentions of the integration of Chinese and Western cultures everywhere; The 24-hour free parking provided by the hotel and the nearby subway also provide guests with the greatest convenience We are willing to welcome you with a warmer smile, more attentive service, and a more comfortable environment for your next stay!
Chek Hooi
Boutique Double Room
Stayed in Jan 2025
Solo travellers
5 review
9.0/10
Great
Posted on Mar 4, 2025
A small boutique hotel with a Chinoiserie vibe including real chirping love birds in cages in the lobby. I wanted a room not facing the main road as I'm sensitive to noise so the view is acceptable as it's another building. Bed linen changed daily - white and lightly starched. Nice! The aircond was not needed in the first 4 nights as it was cool. However it was quite warm in the last night due to the change in weather. The aircond did not work too well then but it was ok. Would be great if they can sort it out :)
Response from Property: Dear guests, first of all, thank you for staying at Jinjiang Metropolo Classic Shanghai Xintiandi Tianzifang Hotel and giving us your evaluation in your busy schedule. We are deeply sorry that you are not 100% satisfied. The hotel is located in the Xintiandi area in the center of Shanghai. At the turn of winter and spring, the temperature difference between day and night in Shanghai is large and the temperature changes frequently. In order to prevent guests from catching a cold. The hotel's central air-conditioning uniformly turns on the hot air. We are deeply sorry for your experience. The hotel will optimize management and set different cold and warm floors as the temperature changes. In order to meet your diverse needs, Xiaojin also reminds you to pay attention to temperature changes and prevent colds. The hotel has set up a 24-hour front desk. I hope you will feedback to the front desk in time if you encounter any problems. We will actively cooperate with you to solve them. We are deeply sorry that we failed to satisfy you. We are committed to providing guests with the best quality products and services. We sincerely invite you to visit again. Finally, I wish you a happy life!
y0shima
Boutique Double Room
Stayed in Dec 2024
Solo travellers
12 review
10.0/10
Outstanding
Posted on Jan 20, 2025
My stay here was really wonderful. I love the room and the bedroom and bedding was very comfortable. The staff here is wonderful and speaks some English. The breakfast is very good and extensive. My room was quiet and smoke free.
Response from Property: Your evaluation has brought us great happiness. Thank you for your recognition of our work. Every hotel employee has felt your trust and joy. Customer first, making guests feel at home "has always been the motto of the hotel, and detailed service has been a key focus of our long-term attention We are willing to welcome you again with thoughtful service.
Dennis Chau Korea
Boutique Double Room
Stayed in Dec 2024
Business travellers
9 review
10.0/10
Outstanding
Posted on Jan 10, 2025
Exceptional facility and also wonderful service. Absolute value for money and my 110% go to hotel in shanghai.
Response from Property: Your evaluation has brought us great happiness. Thank you for your recognition of our work. Every hotel employee has felt your trust and joy. Customer first, making guests feel at home "has always been the motto of the hotel, and detailed service has been a key focus of our long-term attention We are willing to welcome you again with thoughtful service.
Guest User
Boutique Double Room
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Dec 15, 2024
Warm and friendly concierge, clean room and a convenient location! Highly recommend a stay at this hotel, super value for money.
Response from Property: Your evaluation has brought us great happiness. Thank you for your recognition of our work. Every hotel employee has felt your trust and joy. Customer first, making guests feel at home "has always been the motto of the hotel, and detailed service has been a key focus of our long-term attention We are willing to welcome you again with thoughtful service.
Richard
Boutique Double Room
Stayed in Oct 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Nov 16, 2024
Great services from the front desks. Hotel location and overall amenities are top notch. Wide breakfast selections and high tea selection. Highly recommend. Would have preferred temperature be controlled by room rather centrally managed. Fan was provided nonetheless. Will return!
Response from Property: Dear guests, thank you for staying at the classic Xintiandi Tianzifang Hotel in Jinjiang City and giving us your comments in your busy schedule. Customer first, making guests feel at home "has always been the motto of the hotel, and detailed service has been a key focus of our long-term attention. We are willing to welcome you again with a more comfortable environment, warmer smiles, and more attentive service!
Guest User
Boutique Double Room
Stayed in Mar 2025
Couples
5 review
7.5/10
Posted on Apr 17, 2025
Service standards overall so so ! Location is good though. Good for single traveler if stay is short like one to two nights
Response from Property: 尊敬的賓客您好,感謝您下榻錦江都城經典新天地田子坊酒店並在百忙之中給予我們的評價。“顧客至上,賓至如歸”一直是酒店奉行的主旨,細節服務更是我們長期以來尤為關注的重點。我們願用更舒適的環境,更温暖的微笑,更貼心的服務恭迎您的再次光臨
FredSiew
Boutique Double Room
Stayed in Feb 2025
Couples
7 review
8.5/10
Very Good
Posted on Apr 3, 2025
When we checked in we were told by the one processing our check in, a middle aged man, that the room we booked was only 15m2 and it is near the lift which is noisy. So we asked to change room but he said that we have to pay about rmb70 extra. We argued with him and he agreed to change to a bigger room without extra charge. When reached the room we realised that the room is facing another building which is about 15m away and hence no view.
When i checked my booking i realised i reserved a 21m2 room with city view. We felt deceived by the male receptionist but we decided not to pursue the matter since we are in holiday. That definitely left a bad taste in the mouth.
Response from Property: Dear guest, thank you for choosing to stay at Jinjiang Du City Classic Xintiandi Tianzi Fang Hotel and taking the time provide us with your feedback. We sincerely apologize for not meeting your expectations 100%. Our hotel is located in the core area of Huangpu District, Shanghai. for the city view rooms, all other rooms face the community. The exquisite double bed room you reserved can provide you with a more quiet environment. If you wish to see the city, we recommend you book the Metropolitan City View Double Bed Room, which not only allows you to enjoy the city view but also provides you with a spacious and comfortable living environment. room sizes and detailed descriptions are clearly marked on the Ctrip platform. Our front desk staff recommends the corresponding room type according to your needs and regulations. All guests make a completely voluntary on whether to pay for an upgrade. We appreciate your understanding and support. During your stay at the hotel, if you encounter any problems, you can contact our front desk staff at time, and we will provide you with timely and professional service. Once again, we would like to thank you for your valuable feedback. Our hotel will continue to improve. We look to welcoming you back with a more comfortable environment, a warmer smile, and more considerate service.
Guest User
Boutique Double Room
Stayed in Feb 2025
Couples
3 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Very nice and great value hotel, nice location with local market and mall. Vera clean and well decoration.Not far from metro .There is a nice sesame sauce noodle nearby.
Response from Property: Dear guest, hello! Thank you for choosing and staying in the classic Xintiandi Tianzifang Hotel in Jinjiang City! The hotel is located in the central Xintiandi area of Huangpu District, which fully embodies the perfect integration of European aesthetic art and Shanghai classic style in decoration. Surrounded by commercial complexes, the LuOne Kaide Jingcui Square, built on the subway, gathers internet famous stores, making it particularly suitable for you who are fashionable and trendy. Xintiandi and Tianzifang, the two landmarks of Shanghai, are also within walking range, so you can experience the feeling of petty bourgeoisie in the old Shanghai's lane style. The Madang Road Station on Metro Lines 9 and 13 is just a stone's throw away, quickly delivering you to every corner of Shanghai. We sincerely welcome your visit again..
PrestonW
Boutique Twin Room
Stayed in Feb 2025
Couples
6 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Everything was good. And services was excellent..somehow receptionist care about us too tht inform the weather just being cold today ..don't get cold. Only the room size is not big
No complains..
Response from Property: 尊敬的賓客,您好!感謝您選擇並下榻錦江都城經典新天地田子坊酒店!酒店坐落於寸土寸金黃浦區中心新天地區域,在裝修上充分體現了歐洲美學藝術與上海經典風格的完美融合。各樓層設有精心佈置的精緻房(約18-22平)、雅緻房(約23平)、商務房(約29平)和城景房(約30-35平),不同房型都為了獨特而忙碌的您發現魔都不一樣的風景!酒店提供的24小時免費停車服務也為奔馳而來的客人提供了極大的便利!我們願用更温暖的笑容、更貼心的服務和更舒適的環境恭迎您下一次入住,來體驗和發掘錦江都城經典新天地田子坊店更多的驚喜與美好!祝您生活愉快,闔家幸福!
Guest User
Boutique Double Room
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Excellent location close to the metro. Excellent and varied breakfast. Rooms are big and spacious
Response from Property: 尊敬的賓客您好!感謝您選擇下榻錦江都城經典新天地田子坊酒店!酒店位於上海黃浦區新天地區域,是上海最貴的地段之一,酒店周邊商業綜合體環伺,地鐵上蓋的luOne凱德晶萃廣場網紅店聚集,特別適合時尚潮流的您。上海的兩大地標新天地與田子坊也均在步行範圍之內,在老上海的弄堂風情中體驗一把上海小資的感覺。地鐵9、13號線馬當路站咫尺之遙,快速將您送達至上海的每一個角落。早餐融合中西式的經典美味,既有傳統老上海口味的粥品粗糧蒸點菜餚,亦有西方經典的活力美味,可頌、巧克力麪包、培根、沙拉、牛奶、咖啡等應有盡有。更有特色養生系列五穀雜糧汁。食材新鮮,品種繁多,營養均衡;更有智能機器人的送餐服務讓您足不出户感受科技的便捷!我們願用更舒適的環境,更温暖的微笑,更貼心的服務恭迎您的再次光臨!
Michael Slaw
Boutique Twin Room
Stayed in Feb 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Loved the vibe and location of this hotel. Easy walking distance to a little park and good food options all around, and quite bike able to the Bund from here. The staff was very nice and friendly. I would definitely stay here again if in Shanghai and looking for an affordable, high quality place.
Response from Property: Dear guest, hello! Thank you for choosing and staying in the classic Xintiandi Tianzifang Hotel in Jinjiang City! The hotel is located in the central Xintiandi area of Huangpu District, which fully embodies the perfect integration of European aesthetic art and Shanghai classic style in decoration. Surrounded by commercial complexes, the LuOne Kaide Jingcui Square, built on the subway, gathers internet famous stores, making it particularly suitable for you who are fashionable and trendy. Xintiandi and Tianzifang, the two landmarks of Shanghai, are also within walking range, so you can experience the feeling of petty bourgeoisie in the old Shanghai's lane style. The Madang Road Station on Metro Lines 9 and 13 is just a stone's throw away, quickly delivering you to every corner of Shanghai. We sincerely welcome your visit again..